Online & Mobile Banking1,2

See transactions and manage accounts easily and securely anytime.

KeyBank online banking gives you secure, 24/7 access to your accounts. Download the app and you also get spending insights, subscription tracking, and budgeting tools that help you stay on top of your finances.

Benefits at a Glance

Easy money management

  • Set and track your budget
  • See checking and savings transactions at a glance 
  • Set up direct deposit 
  • Pay bills, make transfers, send friends money

Account security

  • Set up and manage custom alerts2
  • Activate, lock, and unlock debit and credit cards 
  • Manage account access options 
  • Chat anytime with the MyKey virtual assistant

KeyBank App2 Features

Key's app combines smart insights with simple tools that work efficiently in the background so you can focus on living, not banking.

Clear transaction details

See checking and savings account histories with the name and logo of the place transactions were made.

Goals and Budget

Easily set and track your budget, savings goals, and more.

Subscription management

See repeat payments and subscription charges to help you save where you can.

Personalized insights

Get practical tips based on your recent checking and savings account activity.

MyKey

Your virtual assistant can make transactions, answer questions, and much more.

Mobile check deposit

Deposit checks in a snap, right from your phone.

Build savings and stay on top of your credit score.

EasyUp®

Build up savings or pay down debt without even thinking about it.

FICO® Score

View your FICO® Score anytime without impacting your credit score.3

Mobile App Transactions view

Get started today

To enroll in online banking, have your Social Security number ready, along with either your account number, or your credit, debit, or ATM card and PIN. 

Mobile app QR code

Download the mobile app

Scan this code with your phone camera to download the mobile app.

Download the mobile app

Access and manage your account anytime, anywhere.

Download KeyBank for the iPhone    

Online and Mobile Banking FAQs 

KeyBank uses multiple layers of security — including encryption, secure sign-on, and account monitoring — to help keep your information and funds protected.

  • Account Protection
    We use advanced data encryption and continual monitoring to help safeguard your account activity.
  • Secure Sign On
    Online and mobile banking require strong authentication each time you sign on to verify your identity. 

For the best online banking security and experience, we recommend using the most recent version of the browsers Safari, Chrome, Firefox, or Microsoft Edge, although up to two versions earlier may also work. Microsoft Internet Explorer is not supported.

The KeyBank mobile app works best on devices running the current version of their iOS or Android operating system (OS). It is also supported on devices running the two previous versions of the OS.

You can also use smartphones to sign on to online banking at Key.com. For the best online banking security and experience, we recommend using the most recent version of the browsers Safari, Chrome, or Firefox, although up to three versions earlier may also work.

Keeping your browser up to date is important for security, to help webpages load properly and to give you the best online experience.

We recommend the following browsers and browser settings:

  • The current and/or three most recent prior versions of Microsoft Edge, Safari, Firefox or Chrome. (Internet Explorer is no longer supported).
  • 128-bit encryption
  • Set to accept cookies
  • Set to JavaScript enabled 

If the above requirements are met and pages aren't loading properly or you're getting signed off, try an alternate browser or upgrade your existing browser to the most recent version.

1

Subject to terms and conditions in Service Agreement.

2

Message and Data rates may apply from your wireless carrier.

3

Available to eligible credit card clients. 

Apple, the Apple logo, iPhone®, Touch ID® and Face ID® are trademarks of Apple Inc., registered in the U.S. and other countries.

Android and Google Play are trademarks of Google LLC.

KeyBank Member FDIC

Call Us

1-800-KEY2YOU® (539-2968)

Dial 711 for TTY/TRS

Clients using a relay service:
1-866-821-9126

Schedule an Appointment

Talk to a Branch Manager in your neighborhood.

Schedule an appointment now

Find a Branch or ATM

Call Us

1-800-KEY2YOU® (539-2968)

Dial 711 for TTY/TRS

Clients using a relay service:
1-866-821-9126

Schedule an Appointment

Talk to a Branch Manager in your neighborhood.

Schedule an appointment now