Interview

What brought you to KeyBank? Did you have banking experience?

Before coming to Key I was a police officer with training in computer forensics. I had no idea there were so many different types of skills needed to run a bank. A friend told me about an open position at Key doing forensic work in cyber security. I saw it as an opportunity to really expand my skillset. I never would have guessed that applying for that position would put me on a path to leading KeyBank’s Cyber Defense Center.

What do you enjoy about the work you do?

My job is to keep the hackers out. There are new challenges to tackle every single day. Cyber-attacks are very dynamic and it requires you to continuously learn new techniques and mitigations. Similar to my police work, working with a cross-functional team to proactively defend KeyBank’s network and ultimately our clients’ information and assets comes with a sense of excitement and a feeling that my work really has a big impact.

What do you like most about Key’s culture?

I love that professional growth is encouraged. Since joining Key I’ve felt pushed to learn more, expand my skillset, and take on additional responsibilities. I had a gap in my incident response skills when I joined Key. I was given the opportunity to build up my skills on the job. Within a few years my manager took a chance and promoted me to lead the Cyber Defense Center.

We are encouraged to put our employees in positions where they will be most productive and happy. I had a team member who loved developing content. An opportunity came up on another team and I knew he’d be happier over there. I actually proactively helped him pursue it. It was a loss for our team but a win for KeyBank.

Disclosures

Key is an Equal Opportunity and Affirmative Action Employer.