Public Notices


Annual Disclosure Statement Notice of Availability PDF  
Financial information about this bank is available to our customers, shareholders and the general public upon request...
Arbitration Provision
This Arbitration Provision sets forth the circumstances and procedures under which a Claim or Claims...
Community Reinvestment Act Notice PDF
Under the Federal Community Reinvestment Act(CRA), the Comptroller of the Currency evaluates our record of helping to meet the credit needs of this community, consistent with safe and sound operations...
Equal Housing Lender PDF 
We do business in accordance with Federal Fair Lending Laws...
Evidence of Insurance
KeyCorp (including all subsidiaries, hereafter referred to as "Key") maintains an insurance program that applies to its operations and the operations of its various subsidiaries....
Home Mortgage Disclosure Act Notice PDF
Pursuant to the Home Mortgage Disclosure Act, KeyBank provides housing-related lending activity reports to the public upon request...
KeyBank Public File Locations PDF
To view the KeyBank Public File, contact the CRA Officer at the KeyBank Corporate Office...
Linking Disclaimer
By selecting any external link on www.Key.com, you will leave the KeyBank website and jump to an unaffiliated third party website that may offer a different privacy policy and level of security...
Massachusetts Standards for the Protection of Personal Information of Residents of the Common Wealth  PDF
Thank you for your inquiry regarding Key’s compliance with the Massachusetts Standards for the Protection of Personal Information of Residents of the Commonwealth, 210 CMR 17.00...
Notice and Procedure for Making Claims of Alleged Copyright Infringement
The following information is provided exclusively for notifying the service providers references that your copyrighted material may have been infringed...
Patent Notice PDF
KeyCorp is licensed under the following, and related Ronald A. Katz Technology Licensing, L.P. United States Patents...
Privacy Policies
  • Privacy Policy (Model Privacy Notice)
    The protection of customer information is one of our most important responsibilities. This Policy represents our commitment to you regarding the safeguarding and use of information...
  • Online Privacy Statement
    The Online Privacy Statement (Statement) explains how KeyCorp (Key) and its partners collect, use, and share information. The Online Privacy Statement applies when...
  • Record Solicitation Preferences
    If you prefer not to receive promotional offers from Key by mail, telephone, or facsimile machine (fax), you may record your solicitation preferences...
  • Client Identification Notice
    To help the government fight the funding of terrorism and money laundering activities, federal law requires all financial institutions to obtain, verify, and record information...
Standard Purchase Order Terms and Conditions PDF 
1. Definitions. (A) "Key Affiliate" shall mean those entities controlled by, or under common control of Key for as long as such relationship remains in effect...
Statement of Compliance with Anti-Money Laundering Laws PDF
On October 26, 2001, the US PATRIOT Act was enacted, mandating that every financial institution establish and anti-money laundering program designed to facilitate the prevention...
USA PATRIOT Act Certification PDF
The information contained in this certification is sought pursuant to Sections 5318(j) and 5318(k) of Title 31 of the United States Code...
User Agreement
Please read these terms carefully. By accessing this website you agree to be bound by the terms below. These terms are subject to change...