Community Commitment

This bank makes a different kind of change.

Some of the most important work we do happens outside our four walls, in our communities. To make a lasting difference, we engage with community members and community leaders to understand their needs and ideas, develop plans and then take action. That’s why we’re investing $40 billion to support the things that matter to you. Things like creating opportunities for home ownership, environmental sustainability, diversity, equality and social inclusion and much more. We know when we work together more doors open.

Our Work in Local Communities

We believe in uplifting our communities as engaged partners who listen, support and act with purpose. See how we're doing and who we're working with in our latest videos.


COVID hit communities hard, and we knew we had to help. #KeyBankAssists was created to deliver immediate support for small businesses, restaurants, essential workers and more.


We launched Key4Women in 2005 to help women reach their financial and business goals. We’re proud of the progress we’ve made since then, and today, we’re dedicated to opening more doors for more women, in more ways than ever before.

Follows your Lead

We love to invest in our communities, so when we saw support growing for GoFundMe goals across the communities where we live and work, we joined in to fulfill those goals. See some of the impactful small businesses and community groups our neighbors care about most.

Ramat Wiley leaving a KeyBank branch

Community Spotlight

KeyBank customers are living proof that opening one door can open doors throughout a community. Meet the people and places that make our neighborhoods great.