FDIC Email Scams

September 2011 - The Federal Deposit Insurance Corporation (FDIC) reported several e-mails that appear to be from the FDIC containing hyperlinks and/or an infected attachment are fraudulent and were not sent by the FDIC. Recipients should consider them an attempt to collect personal or confidential information, or to load malicious software onto their computers.

What to Know:

  • The fraudulent e-mails appear to be sent from various “@fdic.gov” e-mail addresses. Examples include, but are not limited to: "subscriptions@fdic.gov," "alert@fdic.gov," accounts@fdic.gov., no.reply@fdic.gov, “notify84zma@fdic.gov"
  • The messages may appear with spelling and grammatical errors and include a variety of narratives. Examples include, but are not limited to:
    • ACH and WIRE transactions being temporarily suspended for security reasons or until certain software can be installed or updated
    • Reports of counterfeit cashier’s checks in circulation bearing the name of a well known bank, credit union, and other financial institution
  • Consumers should be aware that these fraudulent e-mails may be modified over time with other subject lines, sender names, and narratives.
  • The FDIC does not directly contact consumers, nor do they request bank customers to install software upgrades.

What to Do:

  • Do NOT click the link provided within the body of the e-mail or attempt to open the attached file.
  • Do NOT under any circumstances provide any personal information through this media.
  • Make sure your computer has up-to-date Internet security software (e.g., anti-virus, personal firewall, etc.)
  • Check for the latest security updates available for your operating system, and keep your web browser and other applications up-to-date.
  • If you clicked the link or attached file and are not sure your computer is safe, immediately shut it down and contact your computer professional to scan for and/or remove this malware.
  • Do not contact any financial institution or conduct any financial transactions from that computer until you or your computer professional is sure that it is safe to use.
  • If you believe you are the victim of identity theft, report the situation to Key
  • Visit the FDIC Security Alerts site to learn more.