KeyBank Clients Receiving “Phishing” Facsimile Documents with Fraudulent Loan Authorizations

March 2015 - Please be aware of fraudulent loan offers sent via facsimile.

What to Know:

  • We are aware someone is contacting business owners via facsimile (fax) with documents from “Key Finance” that purport to be loan authorizations.
  • These are not legitimate documents. These documents are not sent by KeyBank, Key Equipment Finance or Key Business Bank. The toll-free telephone number in the documents is not telephone number used by KeyBank, Key Equipment Finance or KeyBank Business Banking.

What to Do:

  • Do not call the toll-free telephone number provided in the facsimile or otherwise respond to the facsimile
  • Report the faxed document to your relationship manager.
  • If you called the toll-free telephone number provided and disclosed any account information or personal information over the phone, immediately contact your relationship manager for next steps.