Report Suspicious Email

If you suspect you have received a suspicious email do not open any attachments or click on any links. If the email appears to come from KeyBank, forward the email to Do not change or re-type the subject line, as this may inhibit our ability to investigate.

KeyBank clients or businesses, if you clicked on the link or opened the attachment, immediately contact Online Banking Support at 1-800-539-1539.

If you are not a KeyBank client and have inadvertently clicked on a link in a phishing email or given your account or personal information over the phone, contact your bank immediately.