Be Aware: New Telephone Phishing Scam
March 2013 -
Be aware of a new telephone phishing scam where someone claims to be from KeyBank asking for account or other personal information.
What to Know:
- Reports say individuals are receiving telephone calls from parties claiming to be from KeyBank regarding account and other personal information.
- The calls may be from a person or an automated system.
- These phone calls are not from KeyBank and should not be trusted.
- Key does not make unsolicited calls to request or verify account or other personal information via the phone.
What to Do:
- Be suspicious of any unsolicited phone calls, voice mails or text messages that request personal or account information.
- If you receive a suspicious call, hang up and contact Key at 1-800-KEY2YOU, or your relationship manager, to verify that the call is actually from Key. Do not use the phone number or other contact information provided to you in the suspicious call.
- If you think your account information has been compromised, call the Fraud Hotline at 800-433-0124.