July 2010 - This new version of the notorious ZeuS banking Trojan malware attempts to trick online banking customers into surrendering their personal and credit/debit card data by claiming new FDIC rules require that they enroll in the Verified by Visa or MasterCard SecureCode program to protect their accounts.
If you see a pop-up on key.com that asks you to enter your Social Security Number and other information regarding your credit or debit card, beware. Your computer may be infected with this malware. Remember Key will never ask for personal information through a pop-up.
Do not enter information in the pop-up screen. Make sure your computer has up-to-date anti-virus, security protection and patches. If you are not sure your computer is safe, immediately shut it down and contact your computer professional to remove this malware. Do not contact any financial institution or conduct any financial transactions from that computer until you or your computer professional are sure it is safe to use.
Contact Online Banking for assistance at 800-539-1539 or our fraud hotline at 800-433-0124.