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KeyBank provides an array of additional services to help you manage your business operations.

Order Business Checks

KeyBank makes it easy for you to order checks for your business checking account online, by phone, or at a nearby branch.

To order checks online:

For first-time business check orders, call 800-355-8123 or visit a KeyBank branch near you.

Automated Clearing House (ACH) Direct Deposit Payments

The ACH (Automated Clearing House) is a nationwide computer-based interchange for clearing deposits and payments electronically. ACH payments allow you to have your loan payments automatically deducted from a checking or savings account.

By signing up for ACH, you'll benefit from several time- and money-saving features. No more trips to the bank or the post office to mail in your payment, because you'll have peace of mind in knowing that your loan payments are scheduled and taken care of ahead of time.

There's no fee to sign up for ACH payments and the service is free with a KeyBank checking or savings account. If you're interested in paying off your loan quicker, you'll also have the option of scheduling additional principal payments to pay down the loan faster.

ACH Sign Up Process

KeyBank Loan Customers:

Follow the below steps to set up your ACH payment:

Open the Loan form , fill out the blue-highlighted fields and print

Fax or mail the completed ACH form to the appropriate department (located on the form) with a voided KeyBank check

KeyBank Commercial Clients:

Follow the below steps to set up your ACH payment:

Open the Commercial form , fill out the blue-highlighted fields and print

Fax or mail the completed ACH form to the appropriate department (located on the form) with a voided KeyBank check

Where is my routing number and account number?

As you fill out the ACH form you may find the below sample helpful

Check Image

Safe Deposit Boxes

Using a safe deposit box to store your valuables can increase your peace of mind. Available at most KeyBank branches, you can access boxes during normal banking hours and view your items in private rooms.

Peace of Mind Comes with Knowing Your Items Are Safe

  • Keep your valuables safe and secure in a safe deposit box at your local Key branch
  • Keep items like computer files, family DVDs, heirlooms, jewelry, birth certificates and your valuable collections safe
  • Access your safe deposit box during branch hours and view your items privately
  • Sizes range from 1"x5" to 3'x6', so you can select the size that's best for your items
  • Start the process of safeguarding your valuables by downloading our safe deposit box content inventory guide1
  • For specific box sizes, availability, and pricing, please contact your local branch2

KeyBank ATM Network

Enjoy the convenience and time-saving benefits of Key’s extensive ATM network. Make deposits, withdraw cash, check balances, and purchase stamps (where available) in multiple supported languages.

With upgraded ATMs in locations across the country, Key's network of ATMs provides a fast, safe, and convenient way to grab cash on the go. With more than 1,500 locations nationwide, you can electronically take care of your banking almost anywhere, whether it be through a checking account or savings account.

In addition to cash withdrawals, you can make deposits, check balances, purchase postage stamps (where available), and much more3. Plus, earn KeyBank Relationship Rewards® points for each deposit.4

We've expanded our support features to let you customize your ATM experience by giving you the option to choose a language selection (English, Español, and Français) and set your own ATM preferences.

Locate a Key ATM

Set ATM preferences

Contact Us

1 You may need the most current version of Adobe® Reader® to properly fill out the form from your pc.

2 Please Note: Not all Key Branches offer safe deposit boxes.

3 ATM features may vary by location. Check a specific ATM for applicable features and functionality.

4 Your checking account must be enrolled in KeyBank Relationship Rewards prior to account opening to qualify for points. There may be an annual fee for the KeyBank Relationship Rewards Program based on the type of checking account you open or have. The KeyBank Rewards Program Terms and Conditions and Points Guide apply, are subject to change and can be found at

5 Not all services available at all locations. Subject to local laws and cash availability.

Point values earned for Activities, Bonus Activities and for opening, signing up for or being approved for a Relationship Product are subject to change. There is a monthly cap of 1,500 points for Activity Point categories.

Pricing may vary from branch pricing.

Credit Card Replacement Assistance and Passport Replacement Assistance services include: providing to the customers the necessary telephone contact numbers for passport and/or credit card replacement, when requested, transferring the customer's call to such contact numbers, and providing other available information to assist customers in the replacement process. Any fees associated with Passport Replacement Assistance and/or Credit Card Replacement Assistance (such as passport replacement fees, government fees, expediting agency fees, etc.) are the sole responsibility of the customer.

KeyBank is Member FDIC.

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