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Complete User Guide Sections

Section 1 - Introduction

Key’s Deposit Concentration service aggregates deposit reporting for your multiple locations and concentrates funds into one centralized account. Individual locations make deposits into their local non-Key accounts and report the activity to Key via either KeyNavigator or by phone. Verification codes and trace numbers are provided for reference. Each night, Key collects all data that has been reported and moves the funds to your Key account via ACH. The total deposits are then credited to the concentration account at Key and any disbursement entries from the concentration account are credited to the specified depository accounts.

You will access your Deposit Concentration tools online via KeyNavigator, our advanced website. KeyNavigator allows you to specify and define additional data fields that you would like your locations to report, such as sales date, number of units sold, etc. Through KeyNavigator you are able to customize your Deposit Concentration reporting with the fields you specify. This additional required data can also be added to the phone prompts.

Key's system provides daily reporting which contains all reporting locations with deposit dates and amounts, as well as non-reporting location information.

Section 2 - Deposit and Disbursement Input Cut-off Times

In order to receive same-day credit for any deposits or disbursements, your locations must report their data by 8:00 p.m. ET, Monday through Friday or 5:00 p.m. ET on Sunday or Monday Holidays. Entries made after the stated time will be credited on the following business day.

Section 3 - Deposit Concentration Reports

Deposit Concentration Reports

Report

Description

Reporting Locations

Displays information regarding all locations that reported deposits

Non-Reporting Locations

Displays locations that did not report deposits

Non-Reporting Disbursement Locations

Displays locations that did not report disbursements.

Inputs Summarized by Location

Displays summary information regarding deposits and disbursements. Information includes: location number and name, division, deposit and disbursement amounts, and number of deposits and disbursements.

Processed Inputs

Displays processed transactions by location

Deposit Information

Displays deposit details by location. This report is for clients with templates.

Section 4 - Deposit and Disbursement Entries via Phone

To Enter by Phone:

  1. Dial 1-800-876-6050 or 216-813-4200.
  2. Enter your access code followed by the pound sign (#).
  3. Enter your Key code followed by the pound sign (#).
  4. Select 1 for Deposit Inputs (option is only available if you can create deposit and disbursement entries).
    1. To add a deposit, press 1.
      1. Enter the deposit amount (in dollars and cents) followed by the pound sign (#).
      2. The amount you entered will be repeated for verification.
        1. If the amount is correct, press 1.
        2. If the amount is incorrect, press 2.
    2. To change a pending deposit, press 2 (requires trace number).
    3. To delete a pending deposit, press 3 (requires trace number).
    4. To review a deposit, press 4 (requires trace number).
  5. Select 2 for Disbursement Inputs (option is only available if you can create deposit and disbursement entries).
    1. To add a disbursement, press 1.
    2. To change a pending disbursement, press 2 (requires trace number).
    3. To delete a pending disbursement, press 3 (requires trace number).
    4. To review a disbursement, press 4 (requires trace number).
Section 5 - Create Deposit Input via KeyNavigator

Users are able to create deposit inputs for a specific location. Deposit inputs pull funds from a specified account at another bank to a concentration account at Key. Users are set up with dollar limits for each deposit transaction.

To Input a Deposit:

  • Go to the Receivables section in KeyNavigator and select Deposit Concentration.
  • Select Create Deposit Input in the Services section of the page.
  • Depending on your set-up, you may be able to select the division and/or location (steps 3 and 4) or these fields may be prefilled.
  • Utilize the dropdown menu to select the appropriate division.
  • Select the location for which the deposit is being created.
  • Enter the amount of the deposit.
  • Input any additional information for reference purposes, based on your set-up.
  • Select Cancel to return to the Deposit Concentration main page or select Next to proceed with creating a deposit input.
  • The Accept Deposit Input page will display. Review the information presented. Select Cancel to return to the Deposit Concentration main page. Select Edit to make changes. Select Accept to proceed with your deposit input.
  • You will receive a confirmation screen that displays not only the deposit input information, but also the status of the transfer. Select Main Page to return or Create Another Input to report additional deposits.
Section 6 - Maintain Deposit Input via KeyNavigator

Deposit Inputs can be edited or deleted by utilizing the Maintain Deposit Input function. To Edit or Delete a Deposit Input:

  1. Go to the Receivables section in KeyNavigator and select Deposit Concentration.
  2. Select Maintain Deposit Input from the Deposit Concentration main page.
  • Depending on your set-up, you may be able to select the division and/or location (steps 3 and 4) or these fields may be prefilled.
  • Utilize the dropdown menu to select the appropriate division.
  • Select the location.
  • To Edit the Amount or Other Information for a Deposit:

a. Select Edit.

b. From the Edit Deposit Input screen you can change the amount and/or change the additional information that was entered.

c. Select ‘Cancel’ to return to the Maintain Deposit Input screen, select ‘Main Page’ to return to the Deposit Concentration main page, or select ‘Next’ to proceed with making changes to the deposit input.

d. Review the information. Select Cancel to return to the Deposit Concentration main page, select Edit to make additional changes, or select Accept to proceed with making the changes to the deposit input information.

e. You will receive a confirmation screen. Select Main Page to return to the Deposit Concentration main page or select Maintain Another Input to change or delete another deposit.

  • To Delete a Deposit Input:

a. Select Delete from the Maintain Deposit Input screen.

b. Review the information provided regarding the selected deposit input.

c. Select Cancel to return to the Maintain Deposit Input screen or select Delete to proceed with deleting the deposit input.

d. You will receive a confirmation screen. Select Main Page to return to the Deposit Concentration main page or select Maintain Another Input to change or delete another deposit input

NOTE: Users can enter/edit/delete information until 8:00 p.m. ET. At that time, the information is sent to ACH for processing.

Section 7 - Create Disbursement Input

The Disbursement Input function within the Deposit Concentration module enables users to create disbursement inputs to move funds from an account at Key to a specified account at another bank. Users are set up with dollar limits for each deposit transaction.

To Create a Disbursement Input:

  • Go to the Receivables section in KeyNavigator and select Deposit Concentration.
  • Select Create Disbursement Input
  • Depending on your set-up, you may be able to select the division and/or location (steps 4 and 5) or these fields may be prefilled.
  • Utilize the dropdown menu to select the appropriate division.
  • Select the location for which the deposit is being created.
  • Enter the amount of the disbursement.
  • Select Cancel to return to the Deposit Concentration main page or select Next to proceed with creating a disbursement.
  • The Accept Disbursement Input screen will appear; review the information presented. Select Cancel to return to the Deposit Concentration main page. Select Edit to return to the previous screen to make changes to the amount, or select Accept to proceed with the disbursement input.
  • You will receive a confirmation screen that displays the disbursement input information as well as the status of the transfer. Select Main Page to return to the Deposit Concentration main page or select Create Another Input to create another disbursement input to transfer funds.
Section 8 - Maintain Disbursement Input via KeyNavigator

Disbursement Inputs can be edited or deleted by utilizing the ‘Maintain Disbursement Input’ function.

To Edit or Delete a Disbursement Input:

  • Go to the Receivables section in KeyNavigator and select Deposit Concentration.
  • Select Maintain Disbursement Input from the Deposit Concentration main page.
  • Depending on your set-up, you may be able to select the division and/or location (steps 3 and 4) or these fields may be prefilled.
  • Utilize the dropdown menu to select the appropriate division.
  • Select the location.
  • To edit the amount or other information for a deposit:

    a. Select Edit.

b. From the Edit Disbursement Input screen you can change the amount that was entered.

c. Select Cancel to return to the Maintain Disbursement Input screen; select Main Page to return to the Deposit Concentration main page; or select Next to proceed with making changes to the disbursement input.

d. The Accept Disbursement Edit screen will appear, review the information. Select Cancel to return to the Deposit Concentration main page; select Edit to return to the previous screen to make additional changes; or select Accept to proceed with making the changes to the disbursement input information.

e. You will receive a confirmation screen. Select Main Page to return to the Deposit Concentration main page or select Maintain Another Input to change or delete another disbursement input.

  • To delete a disbursement input:

    a. Select Delete from the Maintain Disbursement Input screen.

b. Review the information provided regarding the selected disbursement input.

c. Select Cancel to return to the Maintain Disbursement Input screen or select ‘Delete’ to proceed with deleting the disbursement input.

d. You will receive a confirmation screen. Select Main Page to return to the Deposit Concentration main page or select Maintain Another Input to change or delete another disbursement input.

NOTE: Users can enter/edit/delete information until 8:00 p.m. ET. At that time, the information is sent to ACH for processing.