Frequently Asked Questions
- Why don’t I see all of the same Views on the KeyNavigator Dashboard that my co-worker can see?
The Dashboard Views are based on your individual user entitlements. You will only see the views that are applicable to the access rights you have in KeyNavigator.
- How do I customize my Quicklinks?
To customize your Quicklinks, click on the gear icon; you will be able to select up to five (5) favorite links to add to your Dashboard.
- What are the different Dashboard Views available?
There are 9 Dashboard Views available : Items to Approve, Previous Day Account Balances, Intraday Account Balances, Intraday CDA Presentment, Liquidity, Payables, Receivables, Stop Payment Entry and Stop Payment List.
- How can I get access to a View that I don’t currently see on my Dashboard?
The Views are based on your access rights in KeyNavigator. Please contact your Payments Advisor to discuss adding functionality to your access.