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Edit Wire Services


After initial enrollment is complete, Maintenance users can submit edits to their KeyNavigator Wire Module set-up digitally via Self Service. Digital wire maintenance enables Self Service Maintenance users to:

  • Establish user access to the KeyNavigator Wire Module
  • Enable accounts for wire initiation
  • Set dollar limits for accounts and users authorized to initiate wire transactions

Note: Self Service only supports edits to KeyNavigator Wire Module set-up and permissions. To make changes to the existing set-up for Batch Wires or Phone Wires, please reach out to a member of your KeyBank team.

Edit Wire User Services

Edit one individual user’s wire access and permissions across multiple accounts at once. 

  1. Select a user from the Company Users list on the Self Service homepage to enter the User Detail page
  2. In the User Services section under Payables, select Wires
  3. The User Services page displays the user’s existing set-up and permissions for the KeyNavigator Wire Module
  4. To make modifications, click edit

    Note: A blank field signifies no current access. To give access, enter a limit in the appropriate field(s).

  5. Enter any necessary edits to the user’s Secondary Authorization Threshold, User Initiation Limits (first tab), Approver Authorization Limits (second tab), Template Setup and Reporting (third tab)
  6. Review the selections and limits in each tab. Selections across all tabs will be submitted at once and will not be editable until they are approved or rejected
  7. Click save

Edit Wire Account Services

Edit access and permissions to one individual account for multiple users at once. 

  1. Select an account from the Company Accounts list on the Self Service homepage to enter the Account Detail page
  2. In the Account Services section under Payables, select Wires
  3. The Account Services page displays the account’s existing set-up and permissions for the KeyNavigator Wire Module
  4. To make modifications, click edit

    Note: A blank field signifies no current access. To give access, enter a limit in the appropriate field(s).

  5. Enter any necessary edits to the account’s User Initiation Limits (first tab), Approver Authorization Limits (second tab), Template Setup and Reporting (third tab)
  6. Review the selections and limits in each tab. Selections across all tabs will be submitted at once and will not be editable until they are approved or rejected
  7. Click save