
Online Help
File Services FAQ
The following cut-off times are in place for sending files to Key for processing:
- ACH – 8:00 p.m. ET
- EDI – 2:30 p.m. ET
- ARP – 11:00 p.m. ET (including Check Outsourcing files)
- Wires – 5:30 p.m. ET
The following retrieval times are in place for receiving files from Key:
- ACH Returns – 8:00 a.m. ET
- EDI – 8:00 a.m. ET
- ARP – 8:00 a.m. ET
- Lockbox – 8:00 a.m. ET (multiple files throughout the day)
- BAI2 IntraDay – 8:00 a.m. ET
- BAI2 Previous Day – 8:00 a.m. ET (ME-NH-VT-NY-OH-IN-MI)
10:30 a.m. ET (CO-UT-ID-OR-WA)
11:30 a.m. ET (AK) - Return Items – 8:00 a.m. ET
The following payment and transaction types can be delivered through Consolidated Payables:
- Check Outsourcing Payments
- ACH Credit Payments
- Purchase Virtual Card Payments
- Check Issue Information – ARP, Positive Pay, and Payee Positive Pay
- Wire (Outgoing) payments
No, Consolidated Payables is intended for AP payments.
Operating System:
- Windows® XP SP3 ( 32 bit)
- windows® Vista (32 bit) or Windows® 7
- (32 and 64 bit), Windows® 8
Java®
- Minimum Version: 1.6
The file must be delimited or in a fixed width format. Compatible delimiters are commas and semi-colons. The file must have either a .txt or .csv extension. Note: Excel files can be saved with a .csv extension which will result in a comma delimited file.