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File Services FAQ

The following cut-off times are in place for sending files to Key for processing:

  • ACH – 8:00 p.m. ET
  • EDI – 2:30 p.m. ET
  • ARP – 11:00 p.m. ET (including Check Outsourcing files)
  • Wires – 5:30 p.m. ET

The following retrieval times are in place for receiving files from Key:

  • ACH Returns – 8:00 a.m. ET
  • EDI – 8:00 a.m. ET
  • ARP – 8:00 a.m. ET
  • Lockbox – 8:00 a.m. ET (multiple files throughout the day)
  • BAI2 IntraDay – 8:00 a.m. ET
  • BAI2 Previous Day – 8:00 a.m. ET (ME-NH-VT-NY-OH-IN-MI)
    10:30 a.m. ET (CO-UT-ID-OR-WA)
    11:30 a.m. ET (AK)
  • Return Items – 8:00 a.m. ET

The following payment and transaction types can be delivered through Consolidated Payables:

  • Check Outsourcing Payments
  • ACH Credit Payments
  • Purchase Virtual Card Payments
  • Check Issue Information – ARP, Positive Pay, and Payee Positive Pay
  • Wire (Outgoing) payments

No, Consolidated Payables is intended for AP payments.

Operating System:

  • Windows® XP SP3 ( 32 bit)
  • windows® Vista (32 bit) or Windows® 7
  • (32 and 64 bit), Windows® 8

Java®

  • Minimum Version: 1.6

The file must be delimited or in a fixed width format. Compatible delimiters are commas and semi-colons. The file must have either a .txt or .csv extension. Note: Excel files can be saved with a .csv extension which will result in a comma delimited file.