File Services FAQ

The following cut-off times are in place for sending files to Key for processing:

• ACH – 8:00 p.m. ET
• EDI – 2:30 p.m. ET
• ARP – 11:00 p.m. ET (including Check Outsourcing files)
• Wires – 5:30 p.m. ET

The following retrieval times are in place for receiving files from Key:

• ACH Returns – 8:00 a.m. ET
• EDI – 8:00 a.m. ET
• ARP – 8:00 a.m. ET
• Lockbox – 8:00 a.m. ET (multiple files throughout the day)
• BAI2 IntraDay – 8:00 a.m. ET
• BAI2 Previous Day – 8:00 a.m. ET (ME-NH-VT-NY-OH-IN-MI)
  10:30 a.m. ET (CO-UT-ID-OR-WA)
  11:30 a.m. ET (AK)
• Return Items – 8:00 a.m. ET

The following payment and transaction types can be delivered through Consolidated Payables:

• Check Outsourcing Payments
• ACH Credit Payments
• Purchase Virtual Card Payments
• Check Issue Information – ARP, Positive Pay, and Payee Positive Pay
• Wire (Outgoing) payments

No, Consolidated Payables is intended for AP payments.

Operating System:

• Windows^® XP SP3 ( 32 bit)
• windows^® Vista (32 bit) or Windows^® 7
• (32 and 64 bit), Windows^® 8

Java^®

• Minimum Version: 1.6

The file must be delimited or in a fixed width format. Compatible delimiters are commas and semi-colons. The file must have either a .txt or .csv extension. Note: Excel files can be saved with a .csv extension which will result in a comma delimited file.