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Tools & Resources

File Services FAQ

The following cut-off times are in place for sending files to Key for processing:

  • ACH – 8:00 p.m. ET
  • EDI – 2:30 p.m. ET
  • ARP – 11:00 p.m. ET (including Check Outsourcing files)
  • Wires – 5:30 p.m. ET

The following retrieval times are in place for receiving files from Key:

  • ACH Returns – 8:00 a.m. ET
  • EDI – 8:00 a.m. ET
  • ARP – 8:00 a.m. ET
  • Lockbox – 8:00 a.m. ET (multiple files throughout the day)
  • BAI2 IntraDay – 8:00 a.m. ET
  • BAI2 Previous Day – 8:00 a.m. ET (ME-NH-VT-NY-OH-IN-MI)
    10:30 a.m. ET (CO-UT-ID-OR-WA)
    11:30 a.m. ET (AK)
  • Return Items – 8:00 a.m. ET

The following payment and transaction types can be delivered through Consolidated Payables:

  • Check Outsourcing Payments – Load to the ARP and Positive Pay systems, as well as sending the checks to be printed
  • ACH Credit Payments – Straight through or auto-converted check to ACH
  • Purchase -v- Card Payments – Typically converted for the client from a check payment to Key2Purchase card based on vendor enrollment
  • Check Issue Information – ARP, Positive Pay, and Payee Positive Pay
  • Wire (Outgoing) payments

Not at this time. Consolidated Payables is intended for AP payments.

Operating System:

  • Windows XP SP3 ( 32 bit)
  • Vista (32 bit) or Windows 7
  • (32 and 64 bit), Windows 8


  • Minimum Version: 1.6

The file must be delimited or in a fixed width format. Compatible delimiters are commas and semi-colons. The file must have either a .txt or .csv extension. Note: Excel files can be saved with a .csv extension which will result in a comma delimited file.