Section 1

Introduction

1.1 Overview

Thank you for choosing Key’s Wire Transfer Services. The Wire Transfer Service will provide you the ability to make time sensitive and irrevocable payments to supplier/receivers in U.S. dollar and foreign currencies.

There are multiple methods available to initiating wire transfers. This guide will review:

• Online initiation through Key Total Treasury
• Phone initiation through the wire Voice Response Unit
• Initiation through a Standing Transfer Order
• Use of a batch wire file

The types of Wire Transactions supported by these channels include:

• Domestic (repetitive and non-repetitive)
• International (repetitive and non-repetitive)
• Internal (repetitive and non-repetitive)
• Federal Tax Payments
• Third Party Originated Wires
• Drawdown
• U.S. Dollar and Foreign Currency Wires

1.2 Icons

Tip – This icon represents a helpful tip when using Wire Transfer Services.

1.3 Contact us

For assistance with Wire Transfers, please contact us toll-free at 800-447-3817. Our hours of operation are Monday through Friday, 8:00 a.m. – 6:00 p.m. ET.