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Section 1


1.1 Overview

Thank you for choosing Key’s Wire Transfer Services. The Wire Transfer Service will provide you the ability to make time sensitive and irrevocable payments to supplier/receivers in U.S. dollar and foreign currencies.

There are multiple methods available to initiating wire transfers. This guide will review:

  • Online initiation through KeyNavigatorSM
  • Phone initiation through the wire Voice Response Unit
  • Initiation through a Standing Transfer Order
  • Use of a batch wire file

The types of Wire Transactions supported by these channels include:

  • Domestic (repetitive and non-repetitive)
  • International (repetitive and non-repetitive)
  • Internal (repetitive and non-repetitive)
  • Federal Tax Payments
  • Third Party Originated Wires
  • Drawdown
  • U.S. Dollar and Foreign Currency Wires

Tip – Avoid the use of abbreviations or initials in beneficiary’s account information. Use of inititals or abbreviations may cause a delay in processing.

1.2 Icons

Tip – This icon represents a helpful tip when using Wire Transfer Services.

1.3 Contact us

For assistance with Wire Transfers, please contact us toll-free at 800-447-3817. Our hours of operation are Monday through Friday, 8:00 a.m. – 6:00 p.m. ET.