
Section 2
Product Overview
KeyNavigator Mobile deposit is an extension of the Key Capture® remote deposit solution that has been optimized for a mobile app experience. The mobile application can be downloaded via the iTunes® or Google Play® store.
2.1 User Enrollment & Login
To enroll in KeyNavigator® Mobile deposit, contact your Payments Advisor to submit an enrollment customer service order. Once the customer service order has been approved, you will sign-in to KeyNavigator Mobile deposit using the same log-in ID and password you use for the full KeyNavigator website. First time KeyNavigator users must log into KeyNavigator via a computer to set up security preferences before logging into the KeyNavigator Mobile Deposit App. At first time mobile log-in, all users are required to accept the Terms of Use as well as answer a security question.
2.2 Supported Devices
KeyNavigator Mobile Deposit is available for:
- IOS® 8.0 or higher including iPhone® and iPad®
- AndroidTM phone OS 4.4 and higher
2.3 Downloading from the App Store
iTunes® (iPhone)
- Go to the App Store on your device
- Search for KeyNavigator
- Download the app to your device (logo is the compass symbol with the red key )
Android (Samsung®, Galaxy®, etc.)
- Go to the Google Play® store on your device
- Search for KeyNavigator
- Download the app to your device (logo is the compass symbol with the red key)
2.4 Logging in with TouchID®
KeyNavigator Mobile Deposit allows a company's entitled users to quickly and securely log in to the KeyNavigator Mobile Deposit application using Touch ID. Touch ID allows users to log in using fingerprint(s) setup on a smart phone or tablet without having to enter a password.
KeyNavigator users can use Touch ID with an iPhone® 5s or later, iPad Pro®, iPad Air® 2, or iPad Mini® 3 or later.
NOTE: Touch ID is not available to users using an Android device or KeyNavigator’s mobile web application (m.key.com/ KeyNavigator).
- To enable Touch ID, select the Touch ID option from the Menu and follow the on-screen prompts.
Apple Pay, TouchID and iPad mini are trademarks of Apple Inc. iPhone, iPad air, Passbook, iSight and iTunes are registered trademarks of Apple, Inc. iOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license.
Google Play is a trademark of Google, LLC.