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Online Help

Returned Advices via the Image Research Center in KeyNavigator

2.1 Image Search

  • Log in to KeyNavigator.
  • Select the Reporting & Research section in the navigation, then click Image Research Center.

    Image Search

  • From the Image Research Center, Search Criteria Tab, simply select Returned Item or Advice as the image type from the drop down.

    Image Search

  • Select the accounts to search (up to 3), date range, and/or amounts to search.
  • Select Search, or Save Search for future use. You may delete saved searches at any time using the edit button.

    Image Search

2.2 Search Results

  • Mark the check box in the Select column to select an item. Individual items on the page can be selected and loaded into the image viewer or exported.

    Image Search

2.3 Export Options

You may export up to 100 items into these formats:

  • CSV Data Only
  • PDF with images
  • ZIP with images

    NOTE: For additional assistance navigating the Image Research Center, please refer to Online Help section for Image Research Center.