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Specialized Services FAQ

Yes, the Master Account can be interest bearing if the account is an interest bearing account. Any business or public transaction account may be designated as a Key Accounts Manager master. Key Accounts Manager does not cause any changes to the Master account properties.

Sub-accounts are money market savings accounts other than Rental Security which uses statement savings accounts. Yes, the money market savings accounts are interest bearing.

Interest is accrued daily and credited to the sub-account on a monthly basis.

You may submit your currency and coin orders by phone by calling the automated ordering system at 800-363-1491, online through KeyNavigatorSM, or by File Transmission.

Currency and coin orders placed by the 10 a.m. ET cutoff on a business day will be ready for armored pick up the next business day.

Yes. Any combination of ordering methods may be used, at any time.