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Some liability claims have the potential to exceed standard insurance policy limits. For example, if you are found liable for a motor vehicle accident, you could be hit with a million dollar lawsuit. If your underlying auto insurance policy has a $500,000 limit, you could be personally responsible for the remaining judgment … unless you have an umbrella policy. Umbrella liability coverage works with other personal insurance policies to provide an added layer of protection.

Claims and Billing

Your insurance carrier is available to answer your claims or billing questions, but sometimes you need an extra hand to help you solve a billing problem or navigate a claim.

We offer emergency claims assistance after hours at 1-877-677-0235 and partner with our carriers to offer extended claims services.

Submit a Claim

Insurance Products offered are: Not FDIC-insured; not a deposit in, obligation of, nor insured by any federal government agency; not guaranteed or underwritten by the bank; not a condition to the provisions or terms of any banking service or activity.

Insurance services, benefits consulting services and insurance products are offered through Key Insurance & Benefits Services, Inc. (“KIB”), which is a licensed insurance broker and agent. Insurance policies are obligations of the insurers that issue the policies. Insurance products may not be available in all states. KIB and KeyBank are separate entities, and when you purchase risk management services, business consulting services or insurance products you are doing business with KIB, and not KeyBank.

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