Mobile Banking Myths

It’s easy to use mobile banking to track your account balance, view account details, transfer funds and more. Our new mobile banking service makes it quick and easy to stay on top of your finances while on the go. Read below for some mobile banking myths.

Myth 1: Mobile Banking is not safe

Key's Mobile Banking† is very safe. To start, we require a user ID and password just to get in. While logged in, the same security protocols that we use with Online Banking are in place. For example, you view account details over a secure connection. Finally, no information is stored on your mobile device, helping to keep your banking information safe if your mobile device is ever lost or stolen.

Myth 2: You can't do much with Mobile Banking

Not true! With Mobile Banking, you can check your account balances and details, make payments to existing payees, transfer money between KeyBank accounts and even find the nearest Key ATM or branch on the go.

Myth 3: Mobile Banking is expensive

Not at KeyBank; there is no fee for our Mobile Banking service. Still, you should check with your wireless carrier since you may be charged Internet access fees if you don't have a data plan.

Get started today

Learn more about Mobile Banking or Enroll in Online Banking