Rack Up Rewards. We’ve Made Redeeming Your Points Easier Than Ever.

Sign on to Online Banking or our mobile app to get started.

New & Improved

The KeyBank Rewards® site is now easier to use with more ways to redeem your points.

Enhancements to Your Rewards Site

piggy bank with coin

Direct Deposit

Deposit cash directly into a KeyBank checking or savings account.

world globe

Events

Get tickets to concerts, sporting events, theater shows, and more!1

shopping bags

Merchandise

Even more brands and items to choose from.

Redeem Rewards in Online & Mobile Banking

Login Today – From Anywhere

Access the rewards site the same as you always have, by signing into online banking from your mobile app or at Key.com – or if you haven't already, enroll in online banking today.

Learn the Basics

See how to access the rewards site and redeem your points.

KeyBank Rewards Credit Card®

KeyBank Business Rewards Mastercard®

Key Private Bank Mastercard® Credit Card

Frequently Asked Questions

Rewards Site
The KeyBank Rewards® site has a new look, easier navigation, and more great ways to redeem your points.

Redeeming Rewards
Choose to redeem your points for cash back, as an electronic deposit into any eligible KeyBank checking or savings account, or as a statement credit2 to your account.

If you voluntarily close your credit card, you’ll still have 30 days to redeem any unused Rewards Points by calling the number on the back of your credit card.

Earning Points
You can now earn points on tax payments and on transactions at truck stops.

Transferring Points
You can no longer transfer points to another credit card.

You’ll continue to access your rewards site the same way as before, by signing on to your online banking account or KeyBank Business Online.

No. Your rewards points balance and points earning structure remain the same. See the KeyBank Rewards Point Guide for details.

Please call the number on the back of your KeyBank credit card.

To learn more about KeyBank Rewards, visit key.com/rewards.

1

Fees may apply.

2

Statement credits appear on your bill as an adjustment and not as a payment. You are required to make your minimum payment due each month. Receipt of a statement credit does not affect your responsibility to pay your minimum payment shown on each statement you receive from KeyBank.

There is no cost to enroll your credit card in the KeyBank Rewards Program.

The KeyBank Rewards Program Terms and Conditions are subject to change.