With KeyBank MasterpassTM, check out is one click away.

Online, in-app, or in-store, it’s the convenient, secure way to pay.

KeyBank Masterpass is the simple, secure way to pay online, on your phone, or in stores with our Android app. No typing in your card number or searching for your wallet. Sign up, load your KeyBank credit or debit card and use Masterpass at millions of your favorite store locations.

Online Purchases

Online

In-app Purchases

In-app

In-store Purchases

In-store


Use KeyBank Masterpass wherever you see one of these symbols:

  • KeyBank and Masterpass Checkout Button
  • Contactless Symbol

Setting up KeyBank Masterpass is easy and secure

Sign up for KeyBank Masterpass online or download our Android app.

  • Shop online: Sign up
  • Shop in-store: Get it on Google Play

KeyBank Masterpass includes multi-tiered security so it’s there when you need it. Plus, when you pay in-stores using our Android app a unique number is shared with the merchant instead of your actual card details which helps keep your information protected.

Frequently asked questions

How do I use Masterpass to purchase something online?
Once you've filled your online shopping cart and are ready to checkout, click or tap the Masterpass button. If you have already used your wallet on this browser, then simply Sign in and choose the payment card and shipping addresses you wish to use from those that you have previously saved. You can even add a new card or shipping address during checkout.

If this is your first time checking out with your wallet on this browser, you will simply have to sign in and authenticate via a onetime code that will be sent to your phone or email. Then choose your card and shipping address and hit Continue.

You'll have an opportunity to review your order before completing checkout.
Do I have to pay to use Masterpass?
There are no fees or charges to use Masterpass. But remember, if you ever opt to receive notifications about your account by text message, you may incur standard messaging fees from your mobile phone carrier
Where can I use Masterpass today?
You can use Masterpass wherever you see the Masterpass button to shop online, in app and now, in-store.
What kind of mobile device can I use to download the Masterpass app?
You will need an Android mobile device running OS 4.4 KitKat and above.