With KeyBank Relationship Rewards® , earn points through everyday banking activities such as Bill Pay, automated debits and credits such as direct deposits, and debit card purchases, credit card purchases, or by expanding your banking relationship with KeyBank. Redeem your points for your choice of rewards including travel, merchandise, cash back, gift cards, and more.
To enroll you'll need to have a qualifying KeyBank checking account or qualifying KeyBank credit card.
As of April 1, 2014, you can now access keybankrewards.com through Online Banking, without requiring a separate username and password. To access the site:
If you aren't enrolled in Online Banking, learn more about the benefits and enroll now.
If you still wish to access keybankrewards.com directly, you will need to re-register your account. Visit the site and click "About the Program" to get started.
If you enroll both your checking account and credit card in KeyBank Relationship Rewards, you will earn points for debit card transactions, credit card transactions, checking account activities, and opening new products and services.
If you only have a credit card enrolled, you will be limited to earning points just for credit card purchases and will not earn points for opening products and services such as savings accounts, loans, and business services. See the Relationship Rewards Point Guide (PDF) and review the columns that indicate what enrollment is required to earn points. You can also log on to keybankrewards.com and view all accounts/cards enrolled under one log on. From there, you can select the account to use to redeem your rewards (see dropdown in top left corner of the site).
There are several ways to earn KeyBank Relationship Rewards points:
Note: For Bonus Points, a "month" is a 30-day period, starting from the enrollment date. It is not based on a calendar month. For example, if enrollment is on the 10th day of September, month 1 would be from 9/10 to 10/9 (days 1-30), month 2 would be from 10/10 to 11/8 (days 31-60) and month 3 would be from 11/9 to 12/8 (days 61-90). The monthly cap for Ongoing Points, however, is based on a calendar month. For example October 1 - October 31.
Bonus Points are monthly awards for making qualifying transactions.
For checking account enrollments, bonus points can be awarded within the first three months of enrollment. You can earn up to 2500 Bonus Points each month for various qualifying transactions. Plus, each month is calculated separately, so when you qualify, you could earn the bonus one, two, or three times. You may also earn 200 Bonus Points each month for the first three consecutive months after enrollment by simply making three (3) signature purchases with your debit card each month, for a possible total of 600 Bonus Points.
For credit card enrollments, bonus points can be awarded on an ongoing basis for qualifying transactions on certain cards. Not all credit cards are eligible for bonus points. See the complete Relationship Rewards Point Guide (PDF) for all of the ways to earn Bonus Points.
You can also use our interactive Relationship Rewards Point Calculator to visualize your point potential.
Note: For Bonus Points, a "month" is a 30-day period, starting from the enrollment date. It is not based on a calendar month. For example, if enrollment is on the 10th day of September, month 1 would be from 9/10 to 10/9 (days 1-30), month 2 would be from 10/10 to 11/8 (days 31-60) and month 3 would be from 11/9 to 12/8 (days 61-90).
No, to earn points for credit card purchases, a checking account at KeyBank is not necessary. However, to earn Product Points for opening a credit card account, you must have a KeyBank checking account in good standing. In addition, to receive the Product Points for opening your credit card, you must make 5 purchase transactions within the first 60 days after account opening. All credit products are subject to credit approval.
There are several ways to check your point balance:
To redeem your rewards:
You will automatically be logged on to the rewards redemption site where you can shop and redeem your rewards online.
Please wait approximately 48 hours after enrollment in KeyBank Relationship Rewards to access the site.
Sign on to Online Banking, select Account Details for any account enrolled in Rewards and click "Rewards Points" to access the rewards redemption site. Here, you will be able to search and book your own air, hotel, car rental and trip activities online. You can pay with your points or a combination of points and your credit or debit card. Travel booking fees may apply.
Yes, your KeyBank Rewards points expire 48 months after they are issued. Points earned with a KeyBank Private Bank MasterCard Credit Card do not expire.
The KeyBank Rewards Program has a low annual fee based on your account and relationship with KeyBank . The fee is based on the type of Rewards program (KeyBank Relationship Rewards or KeyBank Rewards) and the type of checking account.
|KeyBank Rewards||KeyBank Relationship Rewards|
|Account Type - Non Business||Annual Fee||Annual Fee|
|Key Privilege Select Checking||Fee Waived||Fee Waived|
|Key Privilege® Checking||Fee Waived||Fee Waived|
|Sweep Checking||Fee Waived||Fee Waived|
|Key Private Bank Checking||Fee Waived||Fee Waived|
|Key Private Bank Money Market Checking||Fee Waived||Fee Waived|
|Key Advantage® Checking||$30||$30|
|Key Coverage Checking®||$30||$40|
|Key Express Checking®||$30||$40|
|Key Student Checking®||$30||$40|
|KeyBank Access Account||$30||$40|
|Other Non-Business Checking Accounts Not Listed||$30||$40|
|KeyBank Credit Cards
Issued by KeyBank on or after May 24, 2013, and bearing a plastic number with the first 6 digits of 524924, 519945, 552356, including KeyBank Key2More Rewards MasterCard® Credit Card, Key Private Bank MasterCard® Credit Card and KeyBank Platinum MasterCard® Credit Card
|Account Type - Business||Annual Fee||Annual Fee|
|Key Business Rewards Checking®||Fee Waived||Fee Waived|
|KeyBank Basic Business Checking||$30||$40|
|KeyBank Business Interest Checking®||$30||$40|
|Key Business Sweep||Fee Waived||Fee Waived|
|Key Business Money Market Checking||$30||$40|
|Other Business Checking Accounts Not Listed||$30||$40|
|KeyBank Business Rewards MasterCard® Credit Card
Issued by KeyBank on or after May 24, 2013, and bearing a plastic number with the first 6 digits of 519731
Annual fees are charged on the first statement cycle date after enrollment in the program, and then annually thereafter on the date the statement cycles that includes the anniversary date of enrollment within that statement period. For example, if you enrolled on 3/1/2013 and your statement cycles on the 5th of each month, your first charge will occur on 3/5/2013. The next annual charge will post to your account on your statement cycle date for the statement that includes transactions for 3/1/2014.
** Eligible purchases do not include cash advances of any type, balance transfers, overdraft protection transfers, or credits. See the KeyBank Rewards Program Terms and Conditions for full details.