E-Bill & Collect
Making it easy for customers to pay you.
The simpler it is for customers to send payments, the sooner your small business receives the funds. Our integrated payment services make bill payments fast and easy for customers, meaning fewer hassles for you with collections.
Flexible Payment Options to Meet Your Business’ Needs
KeyBank’s E-Bill & Collect service streamlines bill paying with Electronic Bill Presentment and Payment (EBPP) services, allowing you to:
- Receive recurring payments from customers in a variety of ways, including online, telephone and auto-pay
- Accept multiple forms of payment including eCheck (ACH), credit card (Visa, Mastercard®, Discover Card, American Express®) and debit card (START, Pulse, NYCE)
- Brand hosted payment pages with your company logo
- Present electronic version (PDF) of customer bill statement online
- Use our telephone payment interactive voice response (IVR) for automated acceptance
- Create payments for customers through the Customer Service Representative (CSR) portal