ARP Translator Tool FAQs

Frequently Asked Questions

Operating System:

  • Windows® XP SP3 ( 32 bit)
  • Windows® Vista (32 bit) or Windows® 7
  • (32 and 64 bit), Windows® 8
  • Windows® 10 (32 and 64 bit)


  • Minimum Version: 1.6
  • Maximum Version: 1.8

The file must be delimited or in a fixed width format. Compatible delimiters are commas and semi-colons. The file must have either a .txt or .csv extension. Note: Excel files can be saved with a .csv extension which will result in a comma delimited file.

You may work directly with the Transmissions Team to determine compatibility. Please contact our Transmissions Hotline at 800-539-9630 and select option 2.

The ARP Translator Tool will format your check issuance file to Key’s proprietary format. This file can then be transmitted through KeyNavigator File Transfer.

Passwords need to be 8-12 characters long. They are case sensitive and must include 2 non-consecutive numerical digits. If you forgot your password, another user may log in and reset your password. User passwords are communicated at the time of setup.

Yes. However, prior to changing from standard to payee, the ARP Translator Tool must be uninstalled and then reinstalled. This will remove all saved rules and data that have been imported.

The ARP Translator Tool will retrieve only those checks issued since the last time you submitted a file. Therefore, the tool will only retrieve checks that have been added to your check register since the last retrieval date.

You may delete the file prior to exporting the file. However, once you export the file, you may not delete the data without uninstalling the tool. When using QuickBooks,® no data can be deleted.