It’s the quick and secure way to pay for all the things you need, every day. Just look for the icon to tap & go® at checkout.
Simple and Secure. Just tap & go!
Tap to pay. It’s faster than inserting your card or paying with cash.
Your card has built-in chip security and Zero Liability protection.1
Simply tap your contactless KeyBank credit or debit card on the checkout terminal.
How to Use Your Contactless Card
1. Look for the icon.
2. Tap your contactless KeyBank Mastercard® at the top of the terminal when you’re ready to pay.
3. And go! Some merchants may require you to sign or enter your PIN.
Frequently Asked Questions
- How do I know if my KeyBank debit or credit card is contactless enabled?
Look for the contactless logo on the front of your card, just below the chip.
- Where can I use my contactless KeyBank credit or debit card?
You can use your contactless KeyBank credit or debit card in any store where you see the universal contactless icon .
Contactless checkout is available at more than a million merchants around the world – including grocery stores, fast-food restaurants, and more. The easy way to make everyday purchases like coffee, groceries, gas and more. Just tap & go.
- How do I know when to tap to pay?
When you are prompted to pay by the cashier or the point of sale terminal, tap your card to the terminal where you see the contactless icon.
- Can I use my KeyBank debit or credit card even if I don’t see the contactless icon?
Yes, if you don’t see the contactless icon, you can use your card by either inserting it into the chip reader or swiping it.
- How safe are contactless transactions?
Your KeyBank Mastercard® contactless card uses the latest chip security, so it’s just as safe as inserting a chip card. When used at a chip-enabled terminal, it is protected by a one-time-use code that changes each time you use it. Plus, every transaction made on your Mastercard has Zero Liability protection1 so you’re not liable for unauthorized purchases.
- How do I know if the merchant accepts contactless payments?
Just look for the universal contactless icon at checkout or ask the cashier if you can pay by tapping. If they do not yet offer contactless, the card can be used by inserting or swiping your card at any merchant that accepts Mastercard.
- How do I activate my contactless credit or debit card?
To activate your new card, call the number on the card or visit key.com/activate. Make sure to update any auto-pay bills, such as cable, internet, or cell phone, your online shopping accounts, and mobile wallets with your new card’s number and expiration date.
Certain terms, conditions and exclusions apply. To learn more about Zero Liability, visit mastercard.us/zeroliability. Contact KeyBank at 1-800-KEY2YOU® for complete coverage terms and conditions. Applicable to U.S. cardholders only. Valid for KeyBank Mastercard.
Mastercard and tap & go are registered trademarks, and the circles design is a trademark, of Mastercard International Incorporated. ©2019 Mastercard. All rights reserved.
All credit products are subject to collateral and/or credit approval.