ACH Overview Tour
March 2021
Get a quick overview of everything KeyNavigator ACH has to offer.
ACH: Payment Management
Payment Management contains many options for managing your payments and customizing your payment list views.
ACH: Payment Management - Menu & View Options

Menu & View Options
Quickly access all authorized ACH functionality from the ACH Menu dropdown.

Menu & View Options
From the ACH Home page, add additional widgets by clicking on the Add Widget drop down.

Menu & View Options
Quickly select views that filter your payment list.

Menu & View Options
From the Views modal window, save views that will appear in the dropdown filter as well as choose a default view for your Payments List View.

Menu & View Options
Click the Gear to select which columns that you want to see in each view. Select Update to save your configuration.

Menu & View Options
Further refine your list view by selecting criteria from the dropdowns.

Menu & View Options
Select a Filter for additional options relative to your choice and select Apply to display results.
ACH: Payment Management - Payment Detail

Payment Detail
Many functions for payments can be accessed from the Payment List View. Select multiple rows and choose an available action from the bottom buttons.
When a payment contains multiple transactions (beneficiaries), MULTI will display in the payment list. Otherwise, the Beneficiary name will appear.

Payment Detail
Access available actions for a single payment in the Actions column.

Payment Detail
Payment detail can be accessed by selecting View on any payment row in the list.

Payment Detail
The Payment List View will display actions taken on the screen.
ACH: Creating Payments
There are many ways to create payments. This section will illustrate the basic steps for creating a single beneficiary CCD payment.
ACH: Creating Payments - Overview

Create Payment Overview
There are many ways to create payments. This section will illustrate the basic steps for creating a single beneficiary CCD payment.
Selecting a payment type will determine the information necessary for the next section. In this example, Cash Concentration / Disbursement has been selected.

Create Payment Overview
Required information is indicated with a red asterisk. The Value Date is the effective date the payment is sent for processing. Use optional fields such as Batch Description or Comments for your reference.

Create Payment Overview
Transaction information can be entered quickly by using the Beneficiary Address Book and ABA Lookup tools.

Create Payment Overview
Add a beneficiary to the Beneficiary Address Book for future use.

Create Payment Overview
Addenda can be added using a field that will count characters and provide remaining available.

Create Payment Overview
When payment entry details are complete, the payment can be submitted and confirmation window will be displayed.
ACH: Creating Payments - Approve

Approve Payment
The payment approval process is setup by your administrator. Certain payments may require multiple approvals by multiple users before being considered complete.

Approve Payment
Payments in any status other than Approved require further action.

Approve Payment
In the ACH Payments List View (via the ACH Home screen or the Payment Management screen), simply click the check box to the left of the individual payment and click Approve.

Approve Payment
After your payment has been fully approved you will see a Confirmation box above the Payments List View widget, and the Status will change to Approved.

Approve Payment
Remember that you can filter your payment list by selecting the Payments Requiring Approval view.
ACH: Creating Payments - Import

Import Payment
You can create a payment by importing a file. This example uses a NACHA formatted file to create a Payroll (PPD) payment.
Select the File Import link from the top of the payment list.

Import Payment
Select the file format from available options and the Choose File button to select your file.

Import Payment
Imported files are processed separately and when complete, create a notification with results.

Import Payment
To approve, modify, delete or reject the imported payment or template, use the Actions options in the Payment List View or Template List View widgets.
ACH: Creating Payments - Tax Payment

Create Tax Payment
In the Payment Type field, select Tax Payments, the select the Continue button.

Create Tax Payment
This will open up the Originator Information screen. Select Originator ID (account/company id) and Value Date to be used with this payment.

Create Tax Payment
Use drop down list or magnifying glass to locate the Tax Authority you wish to pay in the Beneficiary Information window.

Create Tax Payment
Tax Type Code options available for the authority selected will appear once Tax Authority is selected.

Create Tax Payment
Required fields are indicated by a red asterisk and may vary based on the selected agency. Other non-required information displayed can be selected or entered.

Create Tax Payment
Once all information is entered, Submit tax payment and also save for future use as a template.

Create Tax Payment
As with other payments, upon successful submission, the payment status in the Status column will appear as entered and the approval rules set up for payment will apply.
ACH: Payment Templates
Payment Templates lists all templates that have been created and provides access to template details and available actions.
ACH: Payment Templates - Overview

Payment Templates Overview
Template List View lists all templates that have been created and provides access to template details and available actions.
Similar to Payments List View, this view lists all templates and can be configured by the user.

Payment Templates Overview
Click on the Gear icon after the last column header, click the checkboxes to select which columns that you want to see in each view. Click Update.

Payment Templates Overview
The status displayed in the Status column determines the available actions for each template.

Payment Templates Overview
The template list can be filtered using this dropdown menu. Since templates cannot be used until they have been approved, the Templates Pending Approval option provides a quick way to filter the list for templates needing approval.

Payment Templates Overview
Available actions for each template can be accessed in the Actions column.

Payment Templates Overview
Checkboxes can apply a single action to multiple templates.

Payment Templates Overview
Like Payment List View, template details are accessed by engaging with options from the Action column.

Payment Templates Overview
Available actions for the template are displayed in the button row along the bottom.
ACH: Payment Templates - Create

Create Template
To create an ACH template, select the Add a New Template link at the top on the top of the Template List View widget.

Create Template
From the Add Template screen, select your Template Type from the drop down box. Selecting the Continue button will display further entry options based on the selected payment type.

Create Template
Required information is indicated with a red asterisk. Use optional fields such as Batch Description, Descriptive Date, Company Discretionary Data or Internal Comments for your reference. A Beneficiary Information segment is displayed and can be used to add multiple beneficiaries.

Create Template
If beneficiaries have been entered before and saved in the Beneficiary Address Book, information can be pre-filled by searching for them.

Create Template
In the Beneficiary Information segment, transaction amounts can be entered and hold and prenote options selected.

Create Template
Use the Bank Code Lookup tool to search and find a specific bank ABA.

Create Template
Use the All Beneficiaries View to view all beneficiary entries together.

Create Template
Use the options accessed from the Actions column to view or edit individual entries.

Create Template
Use the buttons along the bottom at any time to action your template: Submit, Save for Later, or Cancel.

Create Template
Templates that are saved or submitted can be accessed in the Templates List View section for further edits or actions.
ACH: Payment Templates - Child Support

Create Child Support Template
You can create a child support payment template by selecting Child Support Payments from the Payment Type dropdown. Selecting the Continue button will display further entry options based on the selected payment type.

Create Child Support Template
You will first need to select an Agency (state) for each child support transaction.

Create Child Support Template
Required fields are indicated by a red asterisk and may vary based on the selected agency. Other non-required information displayed can be selected or entered.

Create Child Support Template
Adding additional transactions involves the same flow; selecting an Agency is the first step.

Create Child Support Template
View all transactions added to this template using the All Beneficiaries view.

Create Child Support Template
When template entry details are complete, click the Submit button and a confirmation window will be displayed. You may also choose Save for Later or Cancel.
ACH: Payment Templates - Tax

Create Tax Template
You can create a tax payment template by selecting Tax Payments from the Payment Type dropdown. Selecting the Continue button will display further entry options based on the selected payment type.

Create Tax Template
This selection will further refine the next options that are required for Tax Type.

Create Tax Template
Select from available options in the Tax Type Code dropdown.

Create Tax Template
Enter required information as indicated by the red asterisk. Provide non-required information as needed.

Create Tax Template
Select Add Another Beneficiary to add other transactions to this template.

Create Tax Template
Selecting from the Tax Authority dropdown will determine the Tax Type options available in the next selection.

Create Tax Template
Select from the Tax Type Code dropdown.

Create Tax Template
Additional fields may be presented and required based on the Tax Authority and Tax Type Code selections.

Create Tax Template
Once you Submit your template will show in Template List View.
ACH: Payment Templates - Import

Import Template
To import a template, begin by selecting the Import option at the top of the Template List View.

Import Template
Select a file with the format that matches the template you are creating. Choose Import As either Payments or Templates.

Import Template
After selecting your file, click the File Import button at the bottom of the page.

Import Template
When your file has been processed, you can access the results from the Notifications window by selecting the Notifications button along the top of the page.

Import Template
Your template will be added to the Template List View where you can access template details and status.

Import Template
To approve, modify, delete or reject the imported payment or template, use the Actions options in the Payment List View or Template List View widgets.
ACH: Report Management
View a list of available reports. Click to view the report or choose from other actions to refine views.
ACH: Report Management

ACH Payment Detail
Select View from the Actions column of the Reports Management widget.

ACH Payment Detail
Please select your desired criteria from the fields using the list or starting to type in the field. Fields with a red asterisk are required.

ACH Payment Detail
You may save this search criteria to your Reports Management widget by clicking the Save this Report checkbox. Then enter the desired name and description and click Save.

ACH Payment Detail
Export the report to other file formats using the top right 'Export As' button.

ACH Payment Detail
Saved reports will appear in the Report Management widget in alphabetical order.
ACH: Manage Reports & Users
The administrative home of the ACH System, Manage Reports & Users allows you to address all your access control needs.
ACH: Manage Reports & Users

User Maintenance
For companies that utilize the KeyNavigator Self Service module, User Maintenance allows administrators to view information about existing roles and permissions setup for ACH. If you have modifications or additions to roles, please contact your Payments Advisor.
The list displays all users. Like other lists, views can be changed utilizing the drop-down box on the right and you may add/delete columns by clicking the Gear icon. Click the Filter drop down to create a custom view by selecting the desired fields.

User Maintenance
Available actions for each user can be accessed from the Actions column. Selecting the View option displays the user detail.

User Maintenance
If you have the appropriate permissions, you may make the desired changes in the User Detail and Assign Roles tab.

User Maintenance
You may view the history by expanding the Audit section on the User Detail tab.
ACH: Setup
From here, you can access to many user configurable utilities, including managing payment alerts, managing email recipient address, and setting up groups. You can also map import files to payment types and data fields.
ACH: Setup

Alert Settings
Payment alerts that you have created will display in Alerts Center. Select the Add New Alert button to create an alert.

Alert Settings
Enter the desired name in the Alert Name field. Next, select the Alert Group from Payments and Transfers or Administration (based on your permissions).

Alert Settings
Selecting a given Alert Type option will display further options.

Alert Settings
When setting up an alert, the Recipients/Recipient Groups available for selection will be present.

Alert Settings
Using the Schedule Hours, Schedule Minutes and Time Zone fields, schedule when this notification should occur based on the alert type.

Alert Settings
From the expandable Payment Type segment, select the payment types to be included for these notifications. Payment types displayed will be based on your access entitlements.

Alert Settings
Payment amount thresholds can be set for all selected payment types for either credit or debit.

Alert Settings
Once all required fields are entered, select the Save button to save the alert. A confirmation window will be displayed.

Alert Settings
Your alert will now be displayed in the Alert Center list.

Alert Settings
Alert creation for Approver Rejected Payments alert follows the same flow.

Alert Settings
Alerts can be created when payments are automatically generated via the Automatically Created option (such as recurring payments), following the same flow.

Alert Settings
Alerts include the alert type in the Subject line the language that identifies how many transactions are matched in this alert.
ACH: Setup

Email Recipients & Groups
The Recipients and Recipient Group widgets display the existing recipients for your company. You may modify, delete or view the existing contacts. To create a new recipient, select Insert at the top of the Recipient widget.

Email Recipients & Groups
Enter the Company, Name and Email Address and then select the Save button, which will display a confirmation window.

Email Recipients & Groups
From the Action column, you can View, Modify, or Delete email recipients from the list.

Email Recipients & Groups
You can create a group of email recipients by first creating an email group consisting of the Group name.

Email Recipients & Groups
Add recipients by searching by name in the Recipient Name field. Simply start typing their name in the box.

Email Recipients & Groups
Click Save when you have entered all the desired recipients.

Email Recipients & Groups
Once a group has been created, you can select this group as the email recipient when creating an alert. Alerts will then be sent to all recipients in that group.
ACH: Setup

Import Map
All widgets related to file imports can be found on the Payment Management page via the ACH Menu.

Import Map
Select the Add Import Map button from the Import Map list.

Import Map
In this example, a CSV (Excel-compatible) file is being mapped as with the Corporate Collections option in the Payment Type dropdown.

Import Map
This demonstrates the example payroll CSV (Excel-compatible) file layout. Data starts at Row 2 and columns are numbered left to right.

Import Map
Enter required information as indicated by a red asterisk, including what row to start import and processing options.

Import Map
Leave all Data Format Details at Default Settings.

Import Map
Select fields for the payment type and enter the column numbers in the file where the data is found.

Import Map
When the import is successful, your detail import map will be displayed in the list within the Import Map section.