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At KeyBank, we take security seriously, using sophisticated tools and technology to protect your financial information, and constantly monitoring our systems for any indications of attempted cyber attacks. Learn about the many forms Internet fraud can take – and the best ways to defend against it – in our easy-to-use virtual library of security information.

Current Security Alert

Security Alert06/2017 – Clients and consumers are reporting that they’ve received suspicious text messages (a.k.a. SMiShing) claiming to be from KeyBank. These messages indicate that urgent attention is needed and ask them to contact KeyBank via a fake phone number. If called, they are directed to press 1 and provide personal information “needed” to unlock their accounts. Learn More >

Consumer Security

Business Security

Fraud Prevention Tips


KeyBank is committed to safeguarding your privacy. Learn more about the ways we honor that commitment here.

Useful Resources

The information and recommendations contained here have been compiled from sources believed to be reliable and represent the best current opinion on the subject. No warranty, express or implied by KeyBank, is made as to the absolute correctness or sufficiency of the information contained. This is meant as general information only; particular situations may require additional actions.

This document is designed to provide general information only and is not comprehensive nor is it legal advice. If legal advice or other expert assistance is required, the services of a competent professional should be sought. KeyBank does not make any warranties regarding the results obtained from the use of this information.

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