ESG and Corporate Responsibility Reports

How we meet the standard we set.

Key aims to assess and share progress on our four priorities: diversity, equity, and inclusion; economic inclusion and community vitality; green banking; and thriving employees.

2021 Environmental, Social, and Governance Report

Key’s annual Environmental, Social, and Governance (ESG) Report includes measurements associated with the sustainability and societal impact of our investments. Our ESG Report is a companion piece to our annual report to shareholders—it provides our stakeholders with an update on the company’s priorities and progress as both a responsible bank and citizen.

We're proud of our nearly 200-year legacy of service to every stakeholder we serve and have a strong, positive outlook for our collective future.

The data reported in the 2021 ESG Report covers the period between January 1 and December 31, 2021. In instances where programs or initiatives were enhanced or introduced in the first quarter of 2022, the narrative description reflects those changes. In this document, Key reports on the ESG and corporate responsibility (CR) progress of KeyCorp, including KeyCorp’s subsidiary bank, KeyBank National Association.

View the 2021 Report

ESG Report Sections

At the links below, you'll find information on key sections of the ESG Report.

Chris Gorman

A message from Chris Gorman

Chairman and Chief Executive Officer

A collage of KeyBank employees working from home

ESG 2021 Highlights

As a responsible bank and citizen, we continually endeavor to create shared value with every stakeholder we serve.

KeyCorp at a Glance

Our purpose is to help clients and communities thrive.

Environment

We support sustainability through green buildings, energy efficiency, high-efficiency vehicles and renewable energy.

Social Responsibility

Corporate citizenship matters; it matters for our communities, for our clients and for our colleagues.

Governance

At Key, we are committed to meeting high standards of corporate governance, ethical behavior and business conduct.

Previous Reports

2020 Environmental Social Governance Report

2020 Environmental, Social, and Governance Report, GRI Index, and additional reporting

View the 2020 Report 2020 GRI Index 2020 TCFD Report 2020 SASB Index

The cover of the KeyBank 2019 Corporate Responsibility report

2019 Corporate Responsibility Report and GRI Index

View the 2019 Report 2019 GRI Index

2018 Corporate Responsibility report cover

2018 Corporate Responsibility Report, GRI Index and Diversity, Equity and Inclusion Report

View the 2018 Report 2018 GRI Index Diversity, Equity and Inclusion Report

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2017 Corporate Responsibility Report and GRI Index

View the 2017 Report 2017 GRI Index

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2016 Corporate Responsibility Report and GRI Index

View the 2016 Report 2016 GRI Index

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2015 Corporate Responsibility Report and GRI Index

View the 2015 Report 2015 GRI Index

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2014 Corporate Responsibility Report and GRI Index

View the 2014 Report 2014 GRI Index

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2013 Corporate Responsibility Report and GRI Index

View the 2013 Report 2013 GRI Index

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2012 Corporate Responsibility Report and GRI Index

View the 2012 Report 2012 GRI Index

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2011 Corporate Responsibility Report and GRI Index

View the 2011 Report 2011 GRI Index