Privacy
Protecting our clients comes first.
We know you value your privacy. That’s why KeyBank is dedicated to safeguarding your banking information. Using the latest technology and sophisticated tools, we work to keep your personal and business data protected.
If You Think You May Be a Victim of Identity Theft, Contact KeyBank Immediately
- To report confirmed fraud or identity theft on your KeyBank account, call 1-800-433-0124. Dial 711 for TTY/TRS.
- To report a lost or stolen KeyBank credit or debit card, call 1-800-539-9056. Dial 711 for TTY/TRS.
If You Believe You’ve Received a Suspicious Email:
- Forward the email to reportphish@keybank.com (do not change or re-type the subject line).
- Do not open any attachments or click on any links.
- If you opened attachments, or clicked on any links, call the KeyBank Fraud Client Service Center at 1-800-433-0124. Dial 711 for TTY/TRS.