Corporate Responsibility

We’re committed to helping clients and communities thrive. To us, that means doing business fairly and responsibly, promoting diversity and inclusion, and making meaningful investments in the places where we live and work.

We are proud to have worked with the Financial Health Network, the leading authority on financial health in the US, to identify opportunities to support equitable financial health outcomes for our clients and communities. As announced in April 2022, KeyBank will eliminate non-sufficient fund fees, reduce overdraft fees, and take additional steps to help clients manage their finances. These changes, expected to be offered beginning in late 2022, also include enhancements to products to make them even more convenient and flexible for clients.

We’re proud of our progress, and we’re not slowing down.