Response Confirmation

Unfortunately, we are unable to process your response.


Due to a technical error, we are unable to capture your response at this time. Please call us at 1-866-821-9096 for 24/7 customer service as soon as possible. Until we speak with you, we may place a hold on your debit card to prevent potential fraudulent activity. If you use a TDD/TTY device, please call 1-800-539-8336.


To learn more about KeyBank fraud alerts and consumer security, visit Credit and Debit Card Fraud Alerts or Online Banking Security and Fraud Protection.