Response Confirmation

Thank you for confirming this charge is valid.


We will update our records to show that you approved this purchase. If the transaction was declined, you may choose to resubmit it. For assistance, please call us at 1-866-821-9096 for 24/7 customer service and we’ll be happy to help. If you use a TDD/TTY device, please call 1-800-539-8336.


To learn more about KeyBank fraud alerts and consumer security, visit Credit and Debit Card Fraud Alerts or Online Banking Security and Fraud Protection.