Key Technology Services Rotational Analyst Program
Turn to Key for a rewarding career opportunity
Key Technology Services (KTS) is KeyBank’s shared services organization for technology, operational, and servicing functions supporting business partners and clients across all lines of business.
KTS provides efficient, reliable, and secure technology; creates an effective variable-cost technology delivery model that maximizes the return on IT spend; orchestrates the efficient use of corporate information and technology assets; and supports innovation that creates competitive distinction. The KTS organization includes departments such as Enterprise Technology Services, Enterprise Security Services, Enterprise Data and Analytics Services, Corporate Real Estate Services, AI Engineering, Technology Architecture, Business Risks and Controls, and technology support for KeyBank’s Consumer Bank, Commercial Bank, and Investment Operations.
About the program
The KeyBank Technology Services Rotational Analyst Program will begin with a two-week orientation that will include training in soft skills, technical business software, and line of business specific acumen. The KTS analyst program is 20 months in duration consisting of three rotations.
Rotations in which analysts may be placed include:
Technology Track: KTS Technology Teams deliver innovative technology & solutions based on client need as well as build, design, and improve upon systems and processes in multiple lines of business.
Possible opportunities for placement:
- Application Support and Reliability
- Artificial Intelligence Engineering
- Cloud Technology
- Commercial Bank Technology
- Consumer Bank Technology
- Contact Center Technology
- Container Management
- Conversational AI
- DevOps
- Generative AI
- Intelligent Automation
- Network, Cloud, or Security Architecture
- Quest Enterprise Services
- Robotic Process Automation
- Service Digitization
- ServiceNow Delivery
- Shared Services Technology
- Unified Communications
Operations Track: KTS Operational Teams deliver world-class operations solutions and continual process improvements while supporting multiple lines of business.
Possible opportunities for placement:
- Anti-Fraud Services
- Business Analysis and Optimization
- Business Risks and Controls
- Process Mapping and Improvement
- Project Management
- Reporting and Presenting
- ServiceNow Delivery
Cyber/ Information Security Track: Information Security establishes and maintains security policy, standards, and controls that foster confidentiality, integrity, accountability, and availability of Key's systems, networks, and information.
Possible opportunities for placement:
- Cyber Threat Defense
- Data Security Governance
- Identity & Access Mgmt.
- Information and Data Protection
- Payment Card Security
- Security Architecture & Engineering
- Third Party Security
- Vulnerability Management
Security Business and Strategy Track: Support various bank security functions using data analytics, business management, business analysis, and operational skills.
Possible opportunities for placement:
- Anti-Fraud Services
- Physical Security Solutions
- Security Portfolio and Issues Management
- Security Business Management
Data and Analytics Track: Data professionals in KTS enable transformation of customer and market data into valuable insights and analytics for various lines of business across the company.
Possible opportunities for placement:
- Business Analysis and Optimization
- Contact Center and Conversational AI analytics
- Data Analytics and Reporting
- Data Literacy
- Data Product Team
- Enterprise Data and Information Services
What does the program offer?
- Orientation that will introduce you to Key’s infrastructure and the business
- Professional etiquette, Excel®, PowerPoint®, and on-the-job training
- Senior leader guest speaker series
- Direct coaching and feedback on your performance
- Practical, hands-on experience
- Support in your personal career development
- Networking and mentorship opportunities
What are we looking for?
- Pursuing a bachelor’s or master’s degree in business computer studies or related field
- A minimum 3.3 GPA (preferred)
- Relevant work or internship experience
- Demonstrated teamwork and leadership through extracurricular activities
