Through lending, investing, grants and volunteerism, we participate in the growth, revitalization and sustainability of the communities we proudly serve.

Expanding our National Community Benefits Plan

Delivering more than $18 billion in lending and investments to increase access and equity for low- and moderate-income clients, Key exceeded our $16.5 billion, 5-year plan a full year ahead of schedule.

Given that momentum, we have extended and expanded our commitment to more than $40 billion in community benefits. We will continue to focus on investments in affordable housing, mortgage and small business lending and renewable energy. We will also continue our tradition of transformative philanthropy by making investments to improve access to education and workforce development as well as safe and vital neighborhoods.

With 10 consecutive “Outstanding” ratings for exceeding the requirements of the federal Community Reinvestment Act, KeyBank has a long-standing commitment to responsible banking, responsible operations and responsible citizenship. Our National Community Benefits Plan is one way we live those values.

The Updated Commitments

$36 Billion – Economic Access & Equity

We will continue our commitment to providing affordable housing, home and small business lending in low- and moderate-income communities, and transformative philanthropy throughout the markets where we do business.

From hiring and career development to increasing spend with diverse suppliers, we will continue our longstanding focus on diversity, equity and inclusion inside and outside of the company. We are also building partnerships with CDFIs focused on serving minority-owned businesses and will develop and deliver financial education in minority and low- and moderate-income communities.

$4 Billion - Renewable Energy & Sustainability

Since 2012, we have made more than $15 billion in renewable energy investments and were a top provider of renewable energy financing in North America in 2019 and 2020. The updated commitment will include this long-standing focus to increase KeyBank’s renewable energy financing, as well as accelerating our efforts to reduce our environmental footprint.

“Corporate citizenship matters; it matters for our communities, for our clients, and for our colleagues. Delivering on the commitments of our Community Benefits Plan has brought access to capital for neighborhoods and neighbors who have often faced unfair barriers to financial support. Receiving a tenth consecutive ‘Outstanding’ rating for exceeding the requirements of the Community Reinvestment Act serves as confirmation that KeyBank’s approach is the right one—but we recognize the work isn’t finished.”

Chris Gorman, Chairman, Chief Executive Officer and President, KeyCorp

Our clients don’t have to go it alone. We’re here to help.

Borrower assistance programs may be available to borrowers of KeyBank mortgages, credit cards, and loans and lines of credit who are experiencing a financial hardship.

Contact us to waive certain service charges on our checking and savings accounts.

Food. Folks. Food folks. Let's help the best parts of our community together. See how we're helping with #KeyBankAssists.

Thousands of people have housing today as a result of KeyBank’s continued commitment to affordable housing.

Check in with Key Private Bank advisors for daily briefings, advice and expertise.

Commercial and Institutional bankers are providing necessary access to capital and the latest thought leadership.