Key aims to assess and share progress on our four priorities: diversity, equity, and inclusion; financial inclusion; climate stewardship; and data privacy and security.

2021 Environmental, Social, and Governance Report

Key’s annual Environmental, Social, and Governance (ESG) Report includes measurements associated with the sustainability and societal impact of our investments. Our ESG Report is a companion piece to our annual report to shareholders—it provides our stakeholders with an update on the company’s priorities and progress as both a responsible bank and citizen.

We're proud of our nearly 200-year legacy of service to every stakeholder we serve and have a strong, positive outlook for our collective future.

The data reported in the 2021 ESG Report covers the period between January 1 and December 31, 2021. In instances where programs or initiatives were enhanced or introduced in the first quarter of 2022, the narrative description reflects those changes. In this document, Key reports on the ESG and corporate responsibility (CR) progress of KeyCorp, including KeyCorp’s subsidiary bank, KeyBank National Association.

View the 2021 Report

ESG Report Sections

At the links below, you'll find information on key sections of the ESG Report.

A message from Chris Gorman

Chairman and Chief Executive Officer

ESG 2021 Highlights

As a responsible bank and citizen, we continually endeavor to create shared value with every stakeholder we serve.

KeyCorp at a Glance

Our purpose is to help clients and communities thrive.

Environment

We support sustainability through green buildings, energy efficiency, high-efficiency vehicles and renewable energy.

Social Responsibility

Corporate citizenship matters; it matters for our communities, for our clients and for our colleagues.

Governance

At Key, we are committed to meeting high standards of corporate governance, ethical behavior and business conduct.

Previous Reports

2020 Environmental, Social, and Governance Report, GRI Index, and additional reporting

2019 Corporate Responsibility Report and GRI Index

2018 Corporate Responsibility Report, GRI Index and Diversity, Equity and Inclusion Report

2017 Corporate Responsibility Report and GRI Index

2016 Corporate Responsibility Report and GRI Index

2015 Corporate Responsibility Report and GRI Index

2014 Corporate Responsibility Report and GRI Index

2013 Corporate Responsibility Report and GRI Index

2012 Corporate Responsibility Report and GRI Index

2011 Corporate Responsibility Report and GRI Index