Other KeyBank Phone Numbers & Hours

Find the KeyBank phone number you need below to contact KeyBank customer service.

Personal Banking

Service Area	Phone Number	Live Help Hours 24-hour automated service available
Account Information	800-KEY2YOU^® (539-2968)	24 hours
Online Banking Customer Service	800-539-1539	Mon-Fri 7:00 a.m. — 12:00 a.m. ET Sat-Sun 8:00 a.m. — 9:00 p.m. ET
Fraud Client Service Center	800-433-0124	24 hours
Lost or Stolen Credit, ATM or Debit Card	800-539-9056	24 hours
TDD/TTY (for the Hearing Impaired)	800-539-8336	24 hours
International Customers	716-838-8600	24 hours
Retirement/HSA	888-KEY-2020 (539-2020)	Retirement: Mon-Fri 8:00 a.m. — 6:00 p.m. ET HSA: Mon-Fri 8:00 a.m. — 9:00 p.m. ET Sat 8:00 a.m. — 6:00 p.m. ET Sun 8:30 a.m. — 5:00 p.m. ET

Service Area	Phone Number	Hours
General Inquiries	888-KEY4BIZ^® (539-4249)	Mon-Fri 8:00 a.m. — 9:00 p.m. ET Sat 8:30 a.m. — 5:00 p.m. ET
Credit Card Customer Service	888-KEY4BIZ^® (539-4249)	Mon-Fri 8:00 a.m. — 9:00 p.m. ET Sat 8:30 a.m. — 5:00 p.m. ET