Credit Bureau and Consumer Report Dispute Form

You can report a credit bureau or consumer reporting dispute on a KeyBank account via email. Supporting documentation can be sent by fax or mail.

Mail Address:
Client Resolution Team
P.O. Box 5788
Cleveland, OH 44101-0788


Note: For security purposes, this form is encrypted. Encryption makes information unreadable in order to protect it from unauthorized viewing or use. By submitting this email form, you are consenting to our sharing the information you provide in this form within the KeyCorp family of companies for the sole purpose of responding to your email, and to our contacting you by mail, telephone, and/or email.

* Indicates required field.

What type of transaction are you disputing? *