KeyBank is committed to helping clients who have questions and concerns about the Equifax data breach. Our current understanding is that KeyBank client information shared with Equifax was not affected by the data breach. In addition to answering questions about any impact on KeyBank accounts, we’re sharing some resources that might help clients make confident decisions about coping with the data breach impact.

What to Do

  • Visit the Equifax FAQ page for data breach response information
  • Visit the following resources for information about managing the data breach impact:
  • For more helpful insight on identity theft protection and protecting against cyber theft, KeyBank’s Privacy & Security page provides additional information including the following:
  • Regardless of the situation, KeyBank recommends that you regularly monitor your accounts for any unauthorized activity. Please continue to do so and immediately contact KeyBank’s Fraud & Disputes Hotline at 1-800-433-0124 if you see suspicious activity on your KeyBank account(s).
  • Helping to protect your assets and information is our highest priority. Key uses a variety of sophisticated tools to continuously monitor the strength of our defenses against cybersecurity. For security reasons, we cannot provide detailed information about the tools and tactics we use

This material is presented for informational purposes only and should not be construed as individual advice.

KeyBank does not provide legal advice.