Key Technology Services Internship
Turn to Key for a rewarding career opportunity
Key Technology Services (KTS) is KeyBank’s shared services organization for technology, operational, and servicing functions supporting business partners and clients across all lines of business.
KTS provides efficient, reliable, and secure technology; creates an effective variable-cost technology delivery model that maximizes the return on IT spend; orchestrates the efficient use of corporate information and technology assets; and supports innovation that creates competitive distinction.
About the internship
The internship spans 10 weeks in the summer. As an intern, you will gain experience working on various operations or technology projects and work closely with seasoned professionals to develop your skills.
Opportunities where interns may be placed include:
The KTS organization includes departments such as Enterprise Technology Services, Enterprise Security Services, Enterprise Data and Analytics Services, Corporate Real Estate Services, AI Engineering, Technology Architecture, Business Risks and Controls, and technology support for KeyBank’s Consumer Bank, Commercial Bank, and Investment Operations.
Technology Track: KTS Technology Teams deliver innovative technology and solutions based on client needs as well as build, design, and improve systems and processes in multiple lines of business.
Possible Opportunities for intern placement:
- Application Support and Reliability
- Artificial Intelligence Engineering
- Cloud Technology
- Commercial Bank Technology
- Consumer Bank Technology
- Contact Center Technology
- Container Management
- Conversational AI
- DevOps
- Intelligent Automation
- Network, Cloud, or Security Architecture
- Quest Enterprise Services
- Robotic Process Automation
- Service Digitization
- ServiceNow Delivery
- Shared Services Technology
- Unified Communications
Operations Track: KTS Operational Teams deliver world-class operations solutions and continual process improvements while supporting multiple lines of business.
Possible Opportunities for intern placement:
- Anti-Fraud Services
- Business Analysis and Optimization
- Business Risks and Controls
- Process Mapping and Improvement
- Project Management
- Reporting and Presenting
- ServiceNow Delivery
Cyber/ Information Security Track: Information Security establishes and maintains security policy, standards, and controls that foster confidentiality, integrity, accountability and availability of Key's systems, networks, and information.
Possible Opportunities for intern placement:
- Cyber Security
- Data Security Governance
- Identity & Access Mgmt.
- Information and Data Protection
- Payment Card Security
- Security Architecture & Engineering
- Third Party Security
- Vulnerability Management
Security Business and Strategy Track: Support various Security functions using data analytics, business management, business analysis, and operational skills.
Possible opportunities for placement:
- Anti-Fraud Services
- Physical Security Solutions
- Security Portfolio and Issues Management
- Security Business Management
Data and Analytics Track: Data professionals in KTS enable transformation of customer and market data into valuable insights and analytics for various lines of business across the company.
Possible opportunities for placement:
- Business Analysis and Optimization
- Contact Center and Conversational AI analytics
- Data Analytics and Reporting
- Data Literacy
- Data Product Team
- Enterprise Data and Information Services
Business Risks and Controls Track: Business Risks and Controls (BRC) manage risk and risk profile success for the enterprise, administering risk and control testing, documenting and verifying findings, and assisting with risk assessments and projects.
Possible opportunities for placement:
- Business Process and Risk Identification
- Risk Testing and Reporting
Corporate Real Estate Track: Corporate Real Estate is responsible for all aspects of KeyBank’s retail, corporate, and operational facilities, including real estate portfolio strategy, site acquisition, transactions, design, construction, and facility management.
Possible opportunities for placement:
- Corporate Workplace Strategy and Development
- Retail Design, Construction, and Facility Management
What does our internship offer?
- Orientation to Key’s infrastructure and the business
- Training (on-the-job, Excel® and PowerPoint®, etiquette, résumé counseling, and more)
- Opportunities to use industry leading software (examples include: Tableau, ServiceNow, Visual Studio, Jira, Automation Anywhere, Jenkins, PowerShell, HTML, C#, Python, SQL, JavaScript)
- Direct coaching and feedback
- Engagement with senior leaders
- Community involvement
- Networking opportunities
- Executive Speaker Series
- Consideration for full-time placement (after graduation) upon completion of the internship
What are we looking for?
- Enrollment in an undergraduate program with coursework in business, computer science, computer engineering, project management, or related fields
- A minimum 3.3 GPA (preferred)
- Demonstrated teamwork and leadership through extracurricular activities
- Ability to work independently
