Diverse group of people in an office setting

Diversity, Equity, and Inclusion

We’re committed to diversity, equity, and inclusion in all we do.

At KeyBank, we value diversity, are committed to equity and foster inclusion throughout our business, from the teammates we hire and the clients we serve, to the suppliers we use and the communities that welcome us. Every employee is engaged with and committed to our goals.

Our Commitment to Diversity Starts Here

Our Workforce

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Our Workplace

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Our Marketplace

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KeyBank employees renovating a playground in Glenville, Ohio for Neighbors Make a Difference Day

2021 Environmental, Social, and Governance Report

Key’s annual Environmental, Social, and Governance (ESG) Report includes measurements associated with the sustainability and societal impact of our investments. Our ESG Report is a companion piece to our annual report to shareholders—it provides our stakeholders with an update accessing our progress on our four priorities: diversity, equity and inclusion; financial inclusion; climate stewardship; and data privacy and security.
View the 2021 Report

Strengthening Business Networking

Through our Key Business Impact and Networking Groups (KBINGs), we attract, engage, develop and retain a diverse workforce. These employee business resource groups are open to all employees, and the KBINGs help strengthen relationships and connections with our clients and communities:

  • African Heritage
  • Asia
  • Champions of People with Disabilities
  • Hispanic-Latinx
  • Jewish Cultural
  • Key for Lifetime Contributors
  • Key Legal Exchange
  • Key Military Network
  • Key Women’s Network
  • Key Young Professionals
  • Parents are Key

Key U.S. Employee Diversity in December 20211

Employee Category Female White Black/African American Hispanic/Latino Asian All Other
Exec/Sr Level Officials and Managers 22% 85% 5% 2% 8% 0%
First/Mid-Level Officials and Managers
48% 82% 5% 6% 5% 2%
Professionals 51% 82% 7% 3% 7% 1%
Sales Workers, Admin Support and Service Workers 67% 74% 10% 8% 5% 3%
Total KeyCorp Workforce2 (17,533 employees) 59% 78% 8% 6% 6% 2%

Pay Equity

Awarded for Our Diversity, Equity, and Inclusion

Our commitment to diversity is reflected in the awards we've received. We have an exciting record of eleven years of perfect Corporate Equality Index scores. DiversityInc has named us a Top 50 Company for nine consecutive years. And we've achieved even more:

13x winner

DiversityInc Top 50 Companies for Diversity (2005, 2007-2009, 2014-2022)

3x winner

DiversityInc Top Companies for People with Disabilities (2019-2020, 2022)

2x winner

DiversityInc Top Companies for Veterans (2020, 2022)


DiversityInc Top Companies for Philanthropy


DiversityInc Top Companies for Sponsorship

14x winner

Human Rights Campaign Best Places to Work for LGBTQ+ Equality (2008-2011, 2013-2022)

9x winner

Points of Light's Civic 50 for Community-Minded Companies (2013, 2014, 2016-2022)

9x winner

Military Friendly® Employer (2015-2023)

7x winner

Military Friendly® Spouse Employer (2017-2023)

3x winner

Bloomberg Gender-Equality Index (2020-2022)

6x winner

National Organization on Disability Leading Disability Employer Seal (2017-2022)

2021 Black EOE Journal Best of the Best Award

7x winner

Black EOE Journal "Best of the Best" Top Employers (2015-2021)


As of December 4, 2021. This information is developed based on current EEO-1 reporting categories, and represents KeyCorp’s diversity in 2021.


Excludes Board of Directors.

Key is an Equal Opportunity and Affirmative Action Employer.