Savings Account FAQs

We’ll automatically convert your Laurel Road Linked Savings Account(s) and Laurel Road High Yield Savings Account(s) to our Key Online Savings account.

While the rates for your high-yield savings account are variable and subject to change, we plan to offer a competitive rate.

No. KeyBank is FDIC insured, backed by the full faith and credit of the United States government.

Yes, we’ll ensure your accounts remain linked after the transition. If your savings account is used for overdraft protection, your Standard Overdraft Services and Overdraft Protection Plan elections will remain in place. The Terms and Conditions of Your Personal Savings as Overdraft Protection Agreement will remain the same when your account is converted to a Key Online Savings account.

• If you've set up one-time or recurring transfers with your Laurel Road account to or from a KeyBank account that you own, please note that these transfers will be discontinued after March 13, 2026. After the transition, you'll need to set them up again as internal transfers.
• After 3/16/26, you'll still be able to make a KeyBank or Laurel Road mortgage, loan, or credit card payment online by transferring funds from your new Key Online Savings account.
• Please note that transfer limits and cut-off times vary. Please refer to the Terms and Conditions for Electronic Funds Transfer Transactions for full details.

• Your final statement from Laurel Road will include all transactions from your last statement date through 2/27/26, and, if required, the amount of Laurel Road interest that will be reported on IRS Form 1099.
• Your first KeyBank statement will include transaction activity from 2/28/26 through the end of your next statement.
• If you currently receive eStatements, you’ll continue to receive emails to access them via KeyBank’s online banking. In addition, the last seven years of your statements will be archived and available in online banking in the Doc Hub and in mobile banking under Statements and Documents.
• You'll be able to view your transaction history for the past 18 months in KeyBank's online banking and mobile banking app after the transition, starting 3/16/26.
• Your new KeyBank statement will be available in online banking beginning 4/1/26.
• If you’ve opted to also receive paper statements, your KeyBank statement will be mailed to you.