Identity theft may be on the rise, but there are some simple steps you can take to help safeguard your private information from identity criminals. Here is more information for you to learn how KeyBank protects your personal information, and what you can do to help stay safe and avoid identity theft.

What is Identity Theft?

When criminals illegally access private information, they may use it to commit fraud in your name, putting your financial accounts and credit rating at risk. This information theft can take place online, over the phone, or by mail.


Simple Measures Protect Information

Vigilance is the answer to minimizing the potential of online fraud. Regularly monitor your accounts and take precautionary measures such as creating strong passwords and avoiding spam email to help keep your private information safe.


Dealing With Business Information Theft

If your business information is stolen, your financial records, accounts security, and communications are at risk. If you suspect your business has been compromised:

  • First, call KeyBank’s Fraud Hotline at 800-433-0124. Our fraud specialists will provide an analysis of the situation and further direction.
  • Second, contact KeyBank and all other financial institutions where you have access to funds, including credit cards and investments.
  • File an identity theft report with your local law enforcement agency.


The information and recommendations contained here have been compiled from sources believed to be reliable and represent the best current opinion on the subject. No warranty, express or implied by KeyBank, is made as to the absolute correctness or sufficiency of the information contained. This is meant as general information only; particular situations may require additional actions.

This document is designed to provide general information only and is not comprehensive nor is it legal advice. If legal advice or other expert assistance is required, the services of a competent professional should be sought. KeyBank does not make any warranties regarding the results obtained from the use of this information.