KeyBank always wants banking to be as easy as possible for our customers. After all, enabling consumers’ easy access to their accounts from any location, at any time, is one of the great technological advances of the modern era. However, this convenience has also opened up new ways of committing payment fraud.

In addition to check fraud, new payment fraud methods have emerged in recent years, including ATM skimmers (technologies that can copy card information and pin numbers as they are being typed), and electronic payment fraud, which targets wire fund transfers and online banking transactions.

How to Deter Payment Fraudsters

Vigilance is your best defense in protecting yourself. Here are some simple tips KeyBank recommends you follow:

To Defend Against Check Fraud

  • Use only official U.S. mailboxes to send checks.
  • Do not include unnecessary information on checks such as driver's license or telephone numbers.
  • Store your checkbook and checks in a safe, secure place.
  • Review billing statements as soon as you receive them. Report any discrepancies immediately.
  • Shred old checks, ATM receipts, and statements before discarding them.
  • Do not sign blank checks or endorse payments until the time of deposit.

To Defend Against Electronic Fraud

  • Create strong passwords that contain both numerals and letters. Do not use the same password for multiple accounts.
  • Protect your login information. Do not store it on or even beside your computer.
  • Close the browser after each online banking session.
  • Ignore spam. Phishing emails can be very subtle, and may contain links or downloads infected by malware.
  • Review online credits and debits daily. If you see any inconsistencies in your records, notify your bank immediately.
  • Install a firewall and anti-virus system to keep unauthorized users out.

To Defend Against ATM Skimming

  • Opt for ATM machines that are inside a building.
  • Inspect the ATM or other form of card reader before use. If anything looks loose or otherwise suspicious, do not use it.
  • Cover the keypad as you enter your pin code to thwart hidden cameras.


The information and recommendations contained here have been compiled from sources believed to be reliable and represent the best current opinion on the subject. No warranty, express or implied by KeyBank, is made as to the absolute correctness or sufficiency of the information contained. This is meant as general information only; particular situations may require additional actions.

This document is designed to provide general information only and is not comprehensive nor is it legal advice. If legal advice or other expert assistance is required, the services of a competent professional should be sought. KeyBank does not make any warranties regarding the results obtained from the use of this information.