Report Identity Theft

Do you want to report that you are a victim of identity theft?

  • To speak with someone, call 800-433-0124, Monday through Friday, 8 am to 9 pm, Saturday and Sunday, 9 am to 6 pm EST.
  • If your KeyBank debit card has been lost or stolen, call 800-539-9056.
  • Suspicious email messages that appear to come from Key should be forwarded to emailfraud@keybank.com.