You can reduce the chances that you’ll become a victim of identity theft. In fact, we all have the power to help reduce identity theft and payment fraud in this country. KeyBank has employed the most rigorous, technologically advanced tactics to keep your account information safe. You too can play a big part in thwarting information criminals by staying organized and looking for telltale signs that something is not right with your accounts.

Follow these simple guidelines and together we can gain even more ground in the effort to curb identity theft.

  • Use unique user names and passwords for your online banking accounts; not the same ones used for other Internet sites and applications.

  • Install computer security programs, including firewall, anti-spy, anti-virus, spam filter, and pop-up blocker software. Keep all programs up to date.

  • Know and watch for the signs of phishing or other email scams. Delete emails from suspicious sources immediately.

  • Be wary of requests for personal information, online, by phone, or through a mobile device. When it is necessary to share information online or via phone, ensure that the website is secure and the person requesting your valuable information is in fact who they say they are before proceeding. Never send sensitive information via email or text message.

  • Pay attention to statements and billing schedules. If a check or other payment does not clear when expected, consider placing a stop payment. If an account statement or bill seems late, check to see if there’s any reason to believe it could have been stolen from your mail.

  • Create strong, unique login combinations using numerals and letters for each account. Do not store this information on or near the computer.

  • Shred all paperwork with private information before recycling or disposing of it.

  • Protect your Social Security Number. Do not share with any untrusted source, and do not print it on your checks.


The information and recommendations contained here have been compiled from sources believed to be reliable and represent the best current opinion on the subject. No warranty, express or implied by KeyBank, is made as to the absolute correctness or sufficiency of the information contained. This is meant as general information only; particular situations may require additional actions.

This document is designed to provide general information only and is not comprehensive nor is it legal advice. If legal advice or other expert assistance is required, the services of a competent professional should be sought. KeyBank does not make any warranties regarding the results obtained from the use of this information.