Healthcare Payment Solutions

We take care of the payments. So you can focus on taking care of your patients.

Empower your clients, improve your business

Your patients expect to be able to pay in the clinic, on their phone, or online. And you need to be able to verify insurance, estimate patient responsibility, collect contactless payments, or create a payment plan. Your practice can do it all with Key’s payment solutions.

Reduce stress with industry-leading customer support

Help when, where, and how you want it. Key Merchant Services offers industry-leading assistance 24/7, 365 via email, phone, or online chat. From primary care physicians and specialty doctors, to dentists and eye doctors, to vets and other medical providers, we’ll be at your side.

Put the emphasis on your practice’s well-being

Working in the medical field is demanding, so you need integrated solutions and a dependable one-stop-shop experience–improving how and when you get paid and freeing you up to care for your patients, while helping you become PCI compliant.

Payment Solutions Your Medical Practice Can Count On, Shift After Shift

Clover Go new generation

Clover® Go

Accept payments on the go, wherever you go.

Rectangle Health system on a laptop screen

Rectangle Health

Bring every patient payment point into one place to streamline workflows with Practice Management Bridge® by Rectangle Health.

Clover Flex device

Clover® Flex

The next generation of Clover Flex is here. It's our fastest, most mobile-optimized point-of-sale (POS) system ever.

CardConnect product image

CardConnect

Accept payments and manage transactions from anywhere you have internet through a simple virtual terminal interface.

pediatrician with a child and her mother

Payment Solutions as Unique as Your Patients

Let us help you diagnose what's right for your medical practice.

At Key, we get it–your patients are your top priority, not your payments solution. Whether you’re a dentist, an MD, a pharmacist, an urgent care facility, a vet, or any other kind of healthcare provider, our merchant solutions will increase your payment and office efficiency. That means you won’t have to choose between caring for your patients and managing your medical practice.

doctor reviewing chart with male patient

Trust Us to Keep Your Business Safe and Healthy

Giving healthcare providers the tools and payment solutions to do business at peak performance is what we do best. From pre-care through point-of-care and post-care, your patients expect a seamless experience. So our office payment solutions deliver the ease and flexibility you need to deliver what they need. Whether it’s setting up or improving your scheduling process, managing claims prep and submission, or protecting the privacy of patient information, you know you can turn to Key.

Transform the patient experience with our web-based, patented technology that seamlessly connects data and workflow.

Digitally capture patient information before the appointment.

Give patients multiple contactless ways to pay:

At the office

Online

Or by text message.

Every payment auto-posts to the patient’s account … alleviating the chase of patient payments and simplifying office workflows.

Practice Management Bridge. Ready to improve how your office works?

Enhance Your Payment Ecosystem with Practice Management Bridge®

Practice Benefits

  • Optimize cash flow with a frictionless patient experience
  • Monitor multiple locations and systems for consolidated reporting
  • Merge disparate systems for a streamlined workflow
  • Manage fraud with PCI-DSS compliance tools

 

Staff Benefits

  • Interface seamlessly with any PMS, EHR/EMR and RCM
  • Save time and reduce errors with auto-posting functionality
  • Store encrypted payment information for future use
  • Capture digital signatures for patient intake forms and email receipts

 

Patient Benefits

  • Patient authenticated portal keeps records and data secure and on-demand
  • Payment flexibility online for recurring and scheduled payments
  • Make a payment anywhere: at point of service, contactless, mobile, kiosk, text and online
  • Multiple payment options including credit, debit and HSA cards, plus eCheck, Apple Pay®, Samsung Pay® and Google PayTM

 

3 Easy Steps to Apply

1

Tell us about your business

Do you run a multi-location network of physicians? Are you operating a small veterinary clinic? Or maybe you’re an optician in a busy retail space. No matter what and where you practice, we can find a solution to resolve your acute, chronic, or complex payment processing needs.

2

Tell us about your payments needs

We take the time to understand how you’d like to get paid. Are you looking to process credit card payments in the office? Do you want to handle recurring payments securely online? Do you need to integrate with your practice management software? Tell us what you’re looking for, and we’ll do the rest.

3

Buy online or talk to a payments expert

Once we know what you’re looking for and how your business currently operates, we'll have the details to match your practice with the right solution. Get started online, or if you’d prefer talking to a real person, we’ve got merchant services experts standing by to help.

Accept Payments Securely, Anywhere and Anytime and Get a $3001 Statement Credit

Whether selling in person or online, accept credit and debit card payments securely with pricing as low as 2.5% + $0.10 for swiped and chip cards, and 3.5% + $0.15 for non-swipe transactions online, by phone or mail.2

Start Working with Key Merchant Services

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1

$300 offer is applied as a statement credit to your new Merchant Services account 60 days after account activation. Limit one $300 offer per new merchant relationship. Activation is defined as processing and settling $20.01 to your primary merchant DDA. Activation starts the day of the first KMS transaction. If no processing fees or conversion costs are incurred, credit will remain and be applied after initial fees or conversion costs are incurred. This offer is non-transferable and not valid with any other offers. The offer period begins on 1/1/2021 and expires on 12/31/2022 at 11:59 p.m. (ET). The terms of this offer are subject to change or cancellation at any time, for any reason. Excludes Clover Web & Phone Payments & Clover Go.

2

Transaction rates do not include equipment costs, chargeback fees, Clover software or security fees, or other third-party charges. Custom pricing available; restrictions apply.

Key Merchant Services is subject to credit approval and subject to terms and conditions of service agreement. Activation starts the day of the first KMS transaction. If no processing fees or conversion costs are incurred, credit will remain and be applied after initial fees or conversion costs are incurred. This offer is non-transferable and not valid with any other offers. The offer period begins on 1/1/2021 and expires on 12/31/2022 at 11:59 p.m. (ET). The terms of this offer are subject to change or cancellation at any time, for any reason.

Banking products and services are offered by KeyBank National Association.

All merchant services, credit, loan and leasing products are subject to credit approval and terms of service.

The Clover® name and logo are owned by Clover Network, Inc., a wholly owned subsidiary of First Data corporation, and are registered or used in the U.S. and many foreign countries. Fees and/or in-app purchases may apply to apps purchased through the Clover App Market.

Apple Pay is a trademark of Apple Inc., registered in the U.S. and other countries.

EMV® is a registered trademark or trademark of EMVCo LLC in the United States and other countries.