Managing Returned Payments

Turn negatives into positives for your business.

Getting paid can be a real concern for small businesses, especially when payments are returned. We’re here to work with you to develop solutions for managing returned payments – and help prevent and reduce future payment problems.

We've Got Your Back

Your KeyBank Relationship Manager works with you to customize management of non-sufficient checks and other payment problems. Our solutions include:

  • Identification of returned check makers
  • Next-day notification of returned items online via Key Navigator or fax
  • Multiple check re-presentment formats, including image and re-presented check (RCK)
  • Consolidation of all returned items into one account for ease of management

For general inquiries, please contact us at

1-800-821-2829

Payment Solutions

streamline payments and see your sales grow.

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Payables

automate your business payments.

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Borrowing

flexible terms to help you grow your business.

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All credit, loan and merchant services are subject to credit approval and terms of service.

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Call Us

888-KEY4BIZ (539-4249)

Clients using a TDD/TTY device:
1-800-539-8336

Clients using a relay service:
1-866-821-9126

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Schedule an Appointment

Talk to a Branch Manager in your neighborhood.

Schedule an appointment now

Branch locator

Find a Branch or ATM

Contact Us Icon

Call Us

888-KEY4BIZ (539-4249)

Clients using a TDD/TTY device:
1-800-539-8336

Clients using a relay service:
1-866-821-9126

Contact Us Icon

Schedule an Appointment

Talk to a Branch Manager in your neighborhood.

Schedule an appointment now