Image Research Center FAQs

Frequently Asked Questions

The following transactions images are available:

  • Checks
  • eChecks
  • Deposited items
  • Returned items and advices
  • Adjustment advices

Key offers two options for image repository services: 90 days and 7 years.

Up to 3 accounts can be selected per search.

Yes, you have the option to save your searches. They can be accessed via the Image Research Center homepage.

Searches can be exported in

  • CSV data only
  • PDF with images
  • ZIP files with images

Yes. You can view deposit tickets (data only) and then the deposited items for individual deposits.

Yes. You can view adjustment advices and supporting images.

Since KeyNavigator is an advanced website, there’s no need to use special software. You can access the system from any internet-enabled PC.