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Commercial Mortgage Loan Servicing & Asset Management

Committed to helping your business thrive.


KeyBank Real Estate Capital's dedicated professionals provide commercial servicing, special servicing, and asset management for all types of commercial real estate, franchise, wind farm, and government-sponsored loans.

KeyBank's servicing division is not subject to potential conflicts of interest and is truly an independent third-party service provider with no affiliations to B-piece buyers, brokerage firms, or loan sale companies.

Consistently Ranked as a Top Master, Primary, and Special Servicing Provider*


Highest rated Special Servicer across all rating agencies.


Largest Freddie Mac master servicer in dollar amount and loan count.


Largest CMBS primary and master servicer in dollar amount and loan count.


Largest master servicer in dollar amount and loan count.


Largest FHA and Ginnie Mae servicer in dollar amount.

Servicing Portfolio

Our clients include a broad array of institutions: CMBS issuers/investors, Freddie Mac, Fannie Mae, GNMA/HUD, private and public fund managers, insurance/pension companies, REITs, ABS issuers, bridge, transitional and construction lenders.


Managed Assets


Servicing Professionals


Billion Portfolio

As of 12/1/2020

Third Party Servicing Portfolio ($Billions)

  • 2010 $118
  • 2011 $107
  • 2012 $95
  • 2013 $164
  • 2014 $173
  • 2015 $185
  • 2016 $189
  • 2017 $198
  • 2018 $243
  • 2019 $290
  • 2020 $314

*, Year-End 2019

Credit products are subject to credit approval, terms, conditions, and availability and subject to change. is a federally registered service mark of KeyCorp. ©2021 KeyCorp. All rights reserved. Banking products and services are offered by KeyBank N.A. Member FDIC and Equal Housing Lender.

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